Experience

MotivePower, Inc.

• United States
• 1 - 100 Employee

• Regional Manager - Field Service

  • May 2007 - Present

  Regional Manager - Field Service August 2017 - Present - New locomotive, delivery, commissioning and warranty support - Technical Services support for customer field locations. Managing a crew of talented technicians to get your locomotive back in revenue service. - Project Management for onsite damaged and wreck repair locomotives - Management of new product Technical Publications projects - Management of new product customer training. Manager - Technical Publications and Customer Training January 2011 - August 2017 - Implemented documentation standards and templates and updated department page layout software (InDesign, Illustrator, Photoshop and FrameMaker). - Reduced error driven rework by 50%. Technical Writer May 2008 - January 2011 - Developed scheduled maintenance intervals based on customer required duty cycles, Engineering expectations and supplier equipment maintenance requirements - Developed Operator's Manuals for new locomotives - Developed Maintenance Manuals for new locomotives - Developed Parts Catalogs for new locomotives - Developed and delivered operation and maintenance training to operations and maintenance providers. Intern May 2007 - May 2008 - "Other duties as assigned". Show less



AutoZone

• Burley and Boise, ID

• Parts Sales Manager and Commercial Accounts Manager

  • Aug 2004 - Apr 2006

  - Co-managed day to day store operations including employee coaching, training, inventory control, resource management and customer service. - Assisted with development of an experimental commercial accounts system. - Daily inventory and cash management. - Co-managed day to day store operations including employee coaching, training, inventory control, resource management and customer service. - Assisted with development of an experimental commercial accounts system. - Daily inventory and cash management.



Sam's Club

• United States
• Retail
• 700 & Above Employee

• Tire and Fuel Department Technician and Team Lead

  • Aug 2002 - Aug 2004

  - Moved from part-time tire technician to Tire and Fuel department lead position. - Focused on inventory and cash management, employee training, conflict resolution and employee reviews. - Managed tire and fuel departments simultaneously. - Moved from part-time tire technician to Tire and Fuel department lead position. - Focused on inventory and cash management, employee training, conflict resolution and employee reviews. - Managed tire and fuel departments simultaneously.