Experience

Zutec

• Ireland
• Software Development
• 1 - 100 Employee

• Senior Customer Success Manager

  • Jul 2023 - Present



Infogrid

• United Kingdom
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • Sep 2022 - Jun 2023



LandTech

• United Kingdom
• Real Estate
• 100 - 200 Employee

• Enterprise Customer Success Manager

  • Oct 2021 - Sep 2022

• Customer Success Manager

  • Jun 2018 - Nov 2021



Discovery Learning

• Senior Course Advisor

  • Jan 2017 - Jun 2018



SkillsActive

• Health, Wellness & Fitness
• 1 - 100 Employee

• Membership Executive

  • Jul 2015 - Aug 2016

   Sourcing, developing and managing new leads for business through Field creating partnership opportunities for the company.  Managing retention processes to make sure that membership numbers for each register are maintained.  Research to determine potential areas of improvement for the registers and analyzing and utilizing the information efficiently.  Sourcing, developing and managing new leads for business through Field creating partnership opportunities for the company.  Managing retention processes to make sure that membership numbers for each register are maintained.  Research to determine potential areas of improvement for the registers and analyzing and utilizing the information efficiently.



Care UK

• Patient Administrator

  • Jun 2012 - Jun 2015

   Key holder responsible for opening and closing the hospital at the beginning and end of each day.  Managing organisation of clinics up until final deadlines to accommodate as many unforeseen circumstances.  Administrative responsibilities such as managing the treatment centers post, booking taxis to collect patients to and from the treatment center.  Key holder responsible for opening and closing the hospital at the beginning and end of each day.  Managing organisation of clinics up until final deadlines to accommodate as many unforeseen circumstances.  Administrative responsibilities such as managing the treatment centers post, booking taxis to collect patients to and from the treatment center.



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Sales Assistant

  • Oct 2010 - Aug 2011

   Worked at Adidas as sales assistant. I possessed a number of differing roles including setting up sales displays, delegating tasks to other employees and making sure they are completed within the given time frame and helping customers by offering advice and knowledge on specific products..  Worked at Adidas as sales assistant. I possessed a number of differing roles including setting up sales displays, delegating tasks to other employees and making sure they are completed within the given time frame and helping customers by offering advice and knowledge on specific products..