Tim Johnson

Technical Support Specialist at Westmark Enterprises - Dubuque, IA
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Contact Information
us****@****om
(386) 825-5501
Location
Dubuque, Iowa, United States, US

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Credentials

  • CompTIA IT Fundamentals+
    CompTIA
    Sep, 2022
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Sep, 2023
    - Nov, 2024

Experience

  • Westmark Enterprises - Dubuque, IA
    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jul 2023 - Present

  • Northeast Iowa Community College
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Programming Student at Northeast Iowa Community College
      • Aug 2021 - Present

  • The Telegraph Herald
    • Dubuque, Iowa
    • Sports Clerk
      • Jul 2018 - Present

      Uses Adobe InDesign to prepare the sports stats page to be printed in the daily newspaper and on the Telegraph Herald website. Uses Adobe InDesign to prepare the sports stats page to be printed in the daily newspaper and on the Telegraph Herald website.

  • PBS Systems
    • Canada
    • Software Development
    • 200 - 300 Employee
    • SPD Development Intern
      • Sep 2022 - Aug 2023

      Development work on PBS's products Advantage and ADAM Development work on PBS's products Advantage and ADAM

  • Change Healthcare
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Analyst
      • May 2022 - Aug 2022

      Used Microsoft Office suite and database technology to prepare overseas helpdesk ticket data into concise reports. Used Microsoft Office suite and database technology to prepare overseas helpdesk ticket data into concise reports.

  • Great River Learning
    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Web Project Editor
      • May 2019 - Aug 2021

      Managed 40 projects at any given time, worked with publication authors over Zoom with biweekly meetings. Collaborated with internal and external stakeholders to ensure projects were moving forward. Managed 40 projects at any given time, worked with publication authors over Zoom with biweekly meetings. Collaborated with internal and external stakeholders to ensure projects were moving forward.

Education

  • Northeast Iowa Community College
    Associate's degree, Business and Programming
    2021 - 2023
  • Loras College
    Communication and Media Studies
    2015 - 2019
  • Loras College
    Bachelor's degree, Communication and Media Studies
    2015 - 2019

Community

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