Experience

Inmarsat

• Telecommunications
• 700 & Above Employee

• Head of Network Operations’ Service Monitoring, Incident and Change Management

  • Sep 2020 - Present

  A move out of Group IT into the sharper end of the business working within the Network Operations function. Accountable for driving operational effectiveness and strategic direction for Inmarsat’s Network Operations Centre and Network Control Centre and process improvements for incident and change management. As the ‘face of Network Operations’ lead communicator for Inmarsat’s customers and internal stakeholders for any key events or major incidents. In addition, carrying on the high performing culture work (HPC) as one of the five HPC facilitators. Show less

• Senior Director IT Cloud and Operations

  • Jul 2016 - Sep 2020

  Taking on additional responsibilities from my previous role to oversee the IT Infrastructure Delivery, IT Operations and Production Services incorporating Inmarsat's business applications and testing teams.

• Head of IT Operations & Programme Director

  • Dec 2015 - Jul 2016

  Heading up a global transformational role at Inmarsat tasked with making the business scalable and more efficient by consolidation and better use of technology.



Confidential Company - Undisclosed

• London, United Kingdom

• IT Director

  • Sep 2015 - Dec 2015

  Acting as a part time broker for an established US IT MSP to co-lead a directive to initially acquire a substantial multi-million pound UK based MSP. The aim is to create an international organisation with a truly global reach, critical to the company’s expansion and growth ambitions. Acting as a part time broker for an established US IT MSP to co-lead a directive to initially acquire a substantial multi-million pound UK based MSP. The aim is to create an international organisation with a truly global reach, critical to the company’s expansion and growth ambitions.



Afren

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Group IT Manager

  • Jul 2010 - Jun 2015

  Recruited into a new role to plan and deliver global IT and telecommunications for an aggressively expanding oil company. My remit was to deliver cost effective, scalable solutions to meet the growth objectives either by company or asset acquisition to acquire FTSE 100 status. Presented a global centralised strategy within the first 3 months, focussing on “getting the basics right”. I built a team for infrastructure and services, and managers to achieve ambitious objectives. I devised and delivered a number of initiatives including a Global MPLS, ’10-‘11, Server and virtual corporate desktop environment (Xendesktop) one of the first companies to achieve this in the upstream business, ’13-‘14, 3+ Tier world class datacentres and disaster recovery backup centres in EMEA and the US, latterly deploying Cisco FlexPod hardware in EMEA, ‘14, a Unified Communications solution LYNC 2013, ’14, VSAT consolidation, ‘13, as well as a Cisco IPS security strategy. In addition, I needed to focus on solutions for the Offshore & Onshore IT & Telecoms field environment; rigs and field camps. Further business benefit in terms of reduced fragmentation, improved manageability and scalability was achieved by adopting a global IT outsourcing strategy then developing integrated teams. Show less



Karachaganak Petroleum Operating, (KPO)

• UK IT Manager

  • Dec 2005 - Jul 2010

  Returned to London to lead the IT team and manage the next development phase for KPO; a $24BN dollar investment over 10 years to double production. I had to ensure a strong alignment with Kazakhstan delivering the IT&T infrastructure to support 20,000+ workers. This necessitated managing the IT outsourced contract for BAU and IT projects to ensure solutions were adopted in all locations. ($200M+ budget).In addition, I was responsible for setting up multiple integrated design teams at contractor offices around the world, ensuring a smooth handover from the design phase into the operating environment. I managed 3 further design projects, with combined budgets of $5B. Show less

• IT Service Delivery Manager, Kazakhstan

  • Sep 2004 - Dec 2005

  I was asked to add the Network and Servers Section (NAS) and manage this newly formed IT Service Delivery Group, the joint team then 83 staff. I was accountable for the global network, (including supporting the plant control systems), SAN, LAN as well as my previous infrastructure responsibilities, against a $7M service delivery budget.

• Head of IT Support, Kazakhstan

  • Sep 2003 - Sep 2004

  I was invited to take the Head of IT Support position in Kazakhstan, the prime location for the joint venture, then worth $2.5BN per annum. I assumed responsibility for 55 staff (IT&T team of 120) with key objectives of mentoring supervisors and teams to nationalise my role whilst providing IT services. We supported 2500 desktops, 500 laptops, 450 printers, peripherals, 3000+ users in 52 offices including London and Moscow, with a budget of $4M.

• IT Manager

  • Jul 2001 - Aug 2003

  I was promoted to manage the London IT group, retaining the technical consulting role and accountable for the availability of IT&T services in UK offices and Moscow.

• Technical Consultant

  • Aug 2000 - Dec 2001

  ENI took over British Borneo, contracting me to one of the largest O&G projects in the world. I had technical responsibility for managing IT&T services in UK and Moscow offices for c250 users.



British Borneo Oil & Gas

• London, United Kingdom

• 1st & 2nd Line Support

  • Jul 1998 - Aug 2000

  Company integration, server and desktop support roles for the London office (c120 users) Company integration, server and desktop support roles for the London office (c120 users)



Hardy Plc

• Isle of Man
• Oil and Gas
• 1 - 100 Employee

• Helpdesk

  • Jul 1997 - Jul 1998

  Server, desktop and help desk roles for the London office (c120 users) Server, desktop and help desk roles for the London office (c120 users)



Allenbridge Group plc

• London, United Kingdom

• IT Manager

  • May 1996 - Oct 1997

  I managed the implementation of a new data and voice network and ran the training and daily support to all staff. I supervised the development of the core business application. I managed the implementation of a new data and voice network and ran the training and daily support to all staff. I supervised the development of the core business application.



Kse Computers

• United States
• Software Development

• Software Tester

  • Mar 1996 - May 1996

  Software tester for an accounting package Software tester for an accounting package



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Project Administrator

  • Oct 1995 - Mar 1996

  Administrator for a GE software application Administrator for a GE software application