Tim Heath
Director of Product Solutions at FreeCast Inc- Claim this Profile
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Credentials
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Change Management Foundations
LinkedIn Learning 2Jan, 2019- Sep, 2024 -
Lean Six Sigma White Belt
Management and Strategy InstituteJan, 2019- Sep, 2024 -
Operational Excellence Foundations
LinkedIn Learning 2Jan, 2019- Sep, 2024 -
Business Analyst and Project Manager Collaboration
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Cloud Architecture: Core Concepts
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Communication within Teams
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
JIRA Software: Basic Administration
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Leadership Foundations
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Lean Technology Strategy: Building High-Performing Teams
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Lean Technology Strategy: Running Agile at Scale
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Managing Resources Across Project Teams
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Managing Technical Teams
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Negotiation Foundations (2012)
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Organization Communication
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Planning and Releasing Software with JIRA
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Program Management Foundations
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Project Management: Rescuing Troubled Projects
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Project Management: Technical Projects
LinkedIn Learning 2Aug, 2018- Sep, 2024 -
Agile Project Management Principles
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile Project Management with Microsoft Project
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile Project Manager
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile at Work: Building Your Agile Team
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile at Work: Driving Productive Agile Meetings
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile at Work: Getting Better with Agile Retrospectives
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile at Work: Planning with Agile User Stories
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Agile at Work: Reporting with Agile Charts and Boards
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
CMS Essential Training
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Learning Jira Software
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Learning Salesforce
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Project Management Foundations: Schedules
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Transitioning from Waterfall to Agile Project Management
LinkedIn Learning 2Jun, 2018- Sep, 2024 -
Learning Gantt Charts
LinkedIn Learning 2May, 2018- Sep, 2024 -
Agile Development Practices
LinkedIn Learning 2Apr, 2018- Sep, 2024 -
Scrum: The Basics
LinkedIn Learning 2Apr, 2018- Sep, 2024 -
Atlassian Certified in Managing Jira Projects for Cloud
AtlassianApr, 2022- Sep, 2024
Experience
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FreeCast Inc
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Director of Product Solutions
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Sep 2021 - Present
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Project Manager
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Feb 2020 - Oct 2021
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Frontline Performance Group
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Program Manager
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Aug 2019 - Feb 2020
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Associate Program Manager
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Aug 2018 - Aug 2019
FPG is a global SaaS and change-management partner that transforms connections at the frontline through a proven system of customized consulting, ongoing training and one-on-one coaching. FPG pioneered the world’s only performance management and revenue optimization technology, IN-Gauge, to maximize every customer touchpoint. We train your frontline staff on how their interactions can exponentially transform the customer experience, and just as importantly, how they can enrich their own lives.Through personalized goal setting, robust e-learning, and world-class coaching, FPG helps the frontline team develop a stronger belief in themselves, in the business they represent, and in the value of the products and services they offer. For 25 years, FPG has generated billions in ancillary revenue for our clients in the core industries of travel, hospitality, attractions, contact centers, automotive, insurance and retail. Below are some of my responsibilities as the Associate Program Manager for FPG.- Drive the engineering coordination and execution focused towards launching various new projects/modules.- Assist with defining the product, functional, and reporting requirements- Collaborate with cross-functional engineering teams (Software, Hardware, Test) and product teams in developing project schedules, milestones, and risk analyses.- Coordinate with stakeholders to manage, track and control project issues to ensure timely delivery of products.- Develop reports to track planning, scheduling, issues, risks and overall status.- Oversee the creation of new processes and tools as necessary to support additional needs and requirements of a fast-growing business.- Exercise technical judgment to keep goals for programs, projects, and products realistic and attainable within a given timeline.
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Project Manager
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Sep 2016 - Aug 2018
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Performance Feeders, Inc.
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United States
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Industrial Automation
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1 - 100 Employee
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Mechanical Designer
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Sep 2014 - Dec 2015
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Nationwide Title Clearing, Inc.
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United States
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1 - 100 Employee
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Forms Manager
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2011 - 2014
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Education
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Kaplan University
Criminology