Tim Harris
Head of Change at Lumon- Claim this Profile
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Bio
Rick Versen
Tim is not afraid to take chances and lead when he sees an opportunity. He jumped into his change management role to help guide teams through Lean Deployments and then led our UK Lean Team. He is a strong collaborator, driven to help his teams succeed and deliver value for customers. He has an inquisitive nature that helps him seek to understand before attempting to develop countermeasures. Tim is not afraid of learning new things and is adept at coaching others to improve their understanding and performance.
Jackie Keogh
Tim is a strong communicator with the emotional intelligence to enable him to influence at senior levels and provide invaluable insights into distinct cultures, ethics and values which are key to any transformation. A key skill is his ability to routinely and persistently paint a picture of the future and the journey to get there, whilst translating the context to the individuals or group perspective.
Rick Versen
Tim is not afraid to take chances and lead when he sees an opportunity. He jumped into his change management role to help guide teams through Lean Deployments and then led our UK Lean Team. He is a strong collaborator, driven to help his teams succeed and deliver value for customers. He has an inquisitive nature that helps him seek to understand before attempting to develop countermeasures. Tim is not afraid of learning new things and is adept at coaching others to improve their understanding and performance.
Jackie Keogh
Tim is a strong communicator with the emotional intelligence to enable him to influence at senior levels and provide invaluable insights into distinct cultures, ethics and values which are key to any transformation. A key skill is his ability to routinely and persistently paint a picture of the future and the journey to get there, whilst translating the context to the individuals or group perspective.
Rick Versen
Tim is not afraid to take chances and lead when he sees an opportunity. He jumped into his change management role to help guide teams through Lean Deployments and then led our UK Lean Team. He is a strong collaborator, driven to help his teams succeed and deliver value for customers. He has an inquisitive nature that helps him seek to understand before attempting to develop countermeasures. Tim is not afraid of learning new things and is adept at coaching others to improve their understanding and performance.
Jackie Keogh
Tim is a strong communicator with the emotional intelligence to enable him to influence at senior levels and provide invaluable insights into distinct cultures, ethics and values which are key to any transformation. A key skill is his ability to routinely and persistently paint a picture of the future and the journey to get there, whilst translating the context to the individuals or group perspective.
Rick Versen
Tim is not afraid to take chances and lead when he sees an opportunity. He jumped into his change management role to help guide teams through Lean Deployments and then led our UK Lean Team. He is a strong collaborator, driven to help his teams succeed and deliver value for customers. He has an inquisitive nature that helps him seek to understand before attempting to develop countermeasures. Tim is not afraid of learning new things and is adept at coaching others to improve their understanding and performance.
Jackie Keogh
Tim is a strong communicator with the emotional intelligence to enable him to influence at senior levels and provide invaluable insights into distinct cultures, ethics and values which are key to any transformation. A key skill is his ability to routinely and persistently paint a picture of the future and the journey to get there, whilst translating the context to the individuals or group perspective.
Credentials
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Lean Six Sigma Green Belt Certification
Western UnionJun, 2019- Nov, 2024 -
Transformation Leadership Programme
INSEADJul, 2018- Nov, 2024 -
Prince II - Foundation and Practitioner
-Dec, 2017- Nov, 2024
Experience
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Lumon
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United Kingdom
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Financial Services
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100 - 200 Employee
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Head of Change
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Jan 2023 - Present
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Smart Pension
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United Kingdom
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Financial Services
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400 - 500 Employee
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Operational Change Manager
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Jun 2022 - Jan 2023
Responsible for overseeing the scope, planning and delivery of operational change and transformation activities within Smart Pension Master Trust.
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Business and Project Manager
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Oct 2020 - Jun 2022
Working closely with the Chief of Staff and Leadership team to help Smart efficiently manage its next phase of growth and expansion, with particular focus on its Series D fundraise (announced October 2021)Priority work streams included creating and establishing a new set of business wide corporate objectives (OKR's), enhancing the Board management processes, leading critical business improvement projects, providing actionable insights to the senior leadership team and supporting the move to a new London headquarters.Lead project manager on two projects. One focused on risk and organisational effectiveness, and one on the implementation of a new business application.
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Worldpay
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Account Director
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Feb 2020 - Oct 2020
Relationship manager of a FTSE 20 organisation in the UK and Ireland. Responsible for the revenue delivery and commercial partnership. Relationship manager of a FTSE 20 organisation in the UK and Ireland. Responsible for the revenue delivery and commercial partnership.
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Western Union
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United States
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Financial Services
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700 & Above Employee
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Business Transformation and Strategy Execution
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Feb 2018 - Jan 2020
Leader within the global Transformation team focused on identifying and delivering continuous improvement across a variety of organisational processes and business units. Specalised in Lean Management principles of waste identification, elimination and value creation primarily in Go-To-Market and Mid Office Operations. Led a team of Change Agents and Continuous Improvement experts.
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Chief Of Staff
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Aug 2015 - Feb 2018
Chief of Staff to the global Go-To-Market Executive of Western Union Business Solutions ($400m revenue per annum)Primary responsibilities involved overseeing a number of strategic and transformational programmes of work, whilst monitoring business performance across 4 global regions.
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KPMG
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Canada
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Accounting
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700 & Above Employee
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Account Manager Financial Services
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Nov 2014 - Aug 2015
UK Account Manager within the Financial Services/Capital Markets Banking team. UK Account Manager within the Financial Services/Capital Markets Banking team.
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Western Union Business Solutions (acquired by Convera)
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United Kingdom
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Financial Services
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700 & Above Employee
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Key Account Manager
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Jan 2011 - Nov 2014
Responsible for the strategic engagement, retention and revenue delivery of corporate customers. Specialised in Legal and Pension/Payroll verticals. Responsible for the strategic engagement, retention and revenue delivery of corporate customers. Specialised in Legal and Pension/Payroll verticals.
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Travelex
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United Kingdom
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Financial Services
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700 & Above Employee
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Sales Team Leader
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Jul 2009 - Jul 2010
Managed a team of dedicated telephone based sales advisers within a fast paced inbound call centre environment. Managed a team of dedicated telephone based sales advisers within a fast paced inbound call centre environment.
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Education
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The London School of Economics and Political Science (LSE)
MBA Essentials -
University of Gloucestershire
Bachelor's degree, Sports Development