Experience

ZoomInfo

• United States
• Software Development
• 700 & Above Employee

• Manager, Data Implementation Solutions

  • Jan 2019 - Present

  Waltham, MA

• Data Solutions Consultant

  • Apr 2010 - Jan 2019

  Waltham, MA Process requests from current and potential customers including list pulls, key account matches, and data appends. Manage and manipulate large customer files in order to provide new contact and/or company data. Support the Sales team on conference calls with current and/or potential customers to uncover the needs of the customer and maximize the quantity and quality of the resulting order. Support the Marketing team with list pulls and data appends to be used in Marketing… Show more Process requests from current and potential customers including list pulls, key account matches, and data appends. Manage and manipulate large customer files in order to provide new contact and/or company data. Support the Sales team on conference calls with current and/or potential customers to uncover the needs of the customer and maximize the quantity and quality of the resulting order. Support the Marketing team with list pulls and data appends to be used in Marketing campaigns designed to drive more leads for the Sales team. Tracked / analyzed customer requests to uncover trends, and possible up-sell opportunities for the sales department. Work with cross-functional teams to improve data quality and improve the tools and processes that are used, in order to increase the productivity within the department. Train and mentor Data Solutions new hires.



Monster

• United States
• Internet Publishing
• 700 & Above Employee

• Sales Reporting Analyst

  • 2006 - Jul 2009

  Track productivity, lead generation and sales for the Monster Telemarketing team. Responsible for Monster International and Agency reporting, as well as adhoc reporting as needed.

• Sales Help Desk Representative

  • 2005 - 2006

  Support Telesales with technical assistance, and statistics on Monster products to be used in Sales calls.