Account Manager

• Aug 2023 - Present

National Account Manager

• 2020 - Aug 2023

• Worked with various customers in the retail and financial services industry; managed brand loyalty, negotiation, operations management, sales, and customer relationship management (CRM). • Developed and implemented business plans to grow business for customers; proactively identified opportunities for channel expansion and innovation. • Created and implemented annual key account business plans; maintain and develop customer relationships and clear communication across various paths. • Managed profitability, working through pricing negotiations with customers; handled forecasting, attaining, and exceeding identified monthly, quarterly, and yearly sales volume goals. • Conducted internal and external business reviews to measure, evaluate and present sales performance. • Maintained understanding of markets and industry trends; developed end-to-end solutions using, ATMs, EV chargers, CCTV, kiosks, smart safe, recyclers configurations and reporting features and software. Show less

Vice President Of Business Development

• 2017 - 2020

• Led the organization in new business development in U.S. markets for financial and retail customers. • Developed strategy for engaging company prospects; maintained understanding of markets and trends. • Consulted and listened to clients; facilitated and led discovery sessions with clients to provide the best solutions. • Identified, analyzed, and pursued potential business opportunities with existing and prospective clients to maximize growth and increase market share. • Prepared, implemented, and oversaw sector marketing plan according to growth objectives for the year. • Liaised with senior management teams to develop and implement strategic planning initiatives. • Performed continual reviews and makes recommendations on business procedures and methods of practices. • Monitored the competitive landscape to ensure in-depth knowledge of factors affecting the marketplace and developed action plans to capitalize on opportunities and mitigate the impact of risk on the business. • Developed end-to-end solutions using smart safe, recyclers configurations and reporting features; created and presented DirectVault cost benefit analyses for clients. • Collaborated with financial institutions to educate, train and co-sell DirectVault. • Contributes to team effort by accomplishing results that exceed quota; trained and coached staff. Show less

Enterprise Account Manager

• 2006 - 2017

• Led and forged new business development and account management for financial and retail regions. • Acquired new clients; negotiated and sold products to Fortune 500 companies, powerhouses and industry leaders including MUFG Union Bank, City National Bank, Citizens Business Bank, Kinecta Federal Credit Union, Cubic, and Apple. • Maximized revenue from existing clients by building strong, long-lasting customer relationships with multiple touchpoints; cross-sold and upsold. • Forecasted expected individual sales productivity accurately; documented account and contact knowledge as well as activities in a thorough and timely manner. Show less

National Business Development Manager

• 2001 - 2006

• Managed accounts and business development on a national level; focused on retail front-end checkout and CPG merchandising solutions, in addition to digital merchandising and graphics applications. • Managed accounts and business development on a national level; focused on retail front-end checkout and CPG merchandising solutions, in addition to digital merchandising and graphics applications.

Earlier roles include:

• 2000 - 2000

Regional Account Manager, Able Industrial Products, Inc. | Sales Manager, Abesco Distribution Co. Senior Account Manager, S.L. Fusco Inc. Regional Account Manager, Able Industrial Products, Inc. | Sales Manager, Abesco Distribution Co. Senior Account Manager, S.L. Fusco Inc.