Tim Davis

SR Technical Customer Service Manager - The AZEK Company at The AZEK Company
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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I worked with Tim at TimberTech for seven years. He consistently delivers results, with a wide variety of business challenges. His open and honest communication style makes his very effective as a leader or team member. His analytical and methodical nature enables him to find effective and lasting solutions to problems.

Steve Thomas

Tim and I have worked together at TimberTech for several years. Tim has excelled in a position that is often thankless and unglamorous. Due to his work ethic, professionalism, and calm demeanor Tim has salvaged and even enhanced customer and channel partner relationships in the most difficult of circumstances . Tim has also significantly contributed to customer satisfaction and the financial performance of the company. Beyond all of those very important things, what I value most of all is Tim's character. He is a trusted business partner and will raise the bar in any organization through his leadership and the example he sets. He walks the talk.

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Experience

    • United States
    • Wholesale Building Materials
    • 300 - 400 Employee
    • SR Technical Customer Service Manager - The AZEK Company
      • Jan 2022 - Present

  • CPG International
    • Wilmington, Ohio
    • Warranty Manager - TimberTech Brand
      • Oct 2011 - Present

      • Provides technical/application support to field sales reps, dealers, distributors and customer call center via phone/email. • Reports trends and resolve issues related to product issues identified by warranty claims to Product Management, Quality Assurance, Research & Development and Engineering. • Works as liaison to governing bodies such as Better Business Bureau, Attorney General, and Consumer Product Safety Commission. • Selects, supervises, develops, evaluates and motivates direct report personnel in the Warranty Department. • Performs product demonstrations/presentations to customers and public, including trade shows, plant tours and field visits. • Works directly with consumers as a part of Complaint Management.

    • United States
    • Manufacturing
    • 100 - 200 Employee
    • Warranty Manager
      • Dec 2008 - Oct 2011

    • Customer Relations Manager
      • Apr 2008 - Dec 2008

    • Conformance Manager
      • Aug 2007 - Apr 2008

    • FenceScape Application Coordinator
      • Jan 2007 - Aug 2007

    • Product Coordinator
      • May 2006 - Dec 2006

    • Warranty/Product Specialist
      • Dec 2003 - Apr 2006

    • Production Scheduler/Purchasing Agent
      • May 1988 - Nov 2003

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