Tim Cusack

Account Manager at APEX Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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5.0

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Natasha Cvetanoska

Tim Cusack is very knowledgeable and would be a valuable asset to any company. From finance to customer service, Tim is a true expert. As my previous manager I cannot be more grateful to him for preparing me for the next step in my career.

Keary Schwingendorf

During the time Tim work at the Ritz-Carlton, he proved to be a determined individual who continuously looked for ways to improve and reimagine the team he was leading. He understands that the processes and goals of a new task are only successful if you have the trust and commitment of the ladies and gentlemen on your team. This was evident in the Guest Satisfaction Scores produced under Tim’s leadership during his time as Guest Services Supervisor. He used his Breakthrough Leadership Training he obtained to strengthen the arrival process of the hotel with personalized greetings. Tim continued challenging himself and his team to be the best they could be, during his time managing Housekeeping. He streamlined the ordering process and inventory to find financial savings. While mentoring team members to help them achieve their personal goals which improved productivity. A great multitasker. Tim understands the need to stay focused on the financial goals of a organization without losing sight of the end goal. It was a great pleasure to work with Tim during his eight years at the Ritz-Carlton.

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Account Manager
      • Jan 2022 - Present

    • Business Solution Manager
      • Sep 2020 - Jan 2022

    • Inside Sales National Account Manager
      • Mar 2020 - Sep 2020

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant at Carpedia Hospitality Ltd.
      • Apr 2018 - Mar 2020

      Global leaders in the hospitality industry turn to us, Carpedia Hospitality Ltd., to implement organizational strategies that drive better business performance and high-touch guest experience. We are experts at developing tactical and sustainable tools and processes, to improve operational and financial performance, in partnership with our clients. By leveraging our knowledge and experience of this unique industry, we traditionally achieve 250% profitability on investment – within the first year – for many of the worlds most recognizable brands.We can identify and improve performance, in these key functional areas:- Room Operations- Food and Beverage- Engineering and Landscaping- General and Administrative- Sales and Marketing Show less

    • Consultant at Carpedia Hospitality Ltd.
      • 2017 - Apr 2018

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director of Housekeeping
      • 2015 - 2017

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director Of Housekeeping
      • 2014 - 2015

    • Assistant Director Of Housekeeping
      • 2013 - 2014

    • Task Force MOD @ RC Laguna Niguel
      • Jul 2013 - Sep 2013

    • Housekeeping Manager
      • 2012 - 2013

    • Guest Services Supervisor
      • 2010 - 2012

    • Front Office Supervisor
      • 2009 - 2010

    • Rooms
      • 2007 - 2009

      Hourly front of house positions

Education

  • Florida Gulf Coast University
    Bachelor of Science in Professional Studies, Resort and Hospitality Management

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