Experience

NELSON TREE SERVICE, INC.
• United States
• Utilities
• 1 - 100 Employee
• President

  • Feb 2022 - Present

Nelson Tree Service, LLC
• United States
• Utilities
• 1 - 100 Employee
• VP/COO

  • Oct 2018 - May 2022


Athens Services

• United States
• Environmental Services
• 300 - 400 Employee

• Chief Operating Officer (Multi-Plant, Market Development, Sales, Government Affairs, Risk)

  • 2014 - 2017

  Waste management company serving residential and commercial clients throughout Los Angeles County. Recruited to assume leadership for all daily operations, sales, customer service, fleet maintenance, safety, and government affairs. Responsible for full P&L. Led 16 department manager direct reports, 1,400 employees, reporting to Board of Directors. Managed 5 waste hauling facilities, fleet of 450 collection vehicles, 50 larger transfer vehicles, and 2 recycling plants, with final oversight for disposal to multiple county landfill sites. • Collaborated with other Executive Team members on expansion strategy; developed company's first operating budget in partnership with finance team. • Member of executive team directing construction of wholly new, 1,500-ton/day recycling facility to meet growing demand; re-purposed former truck terminal into new, 100-truck hauling facility. • Transformed culture, rebuilding management team to more effectively achieve company's strategic goals. • Co-led acquisition and integration of waste facility purchased from competitor; recruited manager for new facility. • Won City of Whittier contract; secured 15-year renewal from City of Monrovia. • Reinvigorated already implemented Dossier Maintenance Software, improving vehicle maintenance, driving preventative maintenance compliance to 95%, while reducing maintenance expenses by 10% across fleet. • Modernized company website to enhance customer experience. Installed In-Contact IVR customer service phone software to improve abandoned call rate to 4% within 5 months.



Republic Services

• United States
• Environmental Services
• 700 & Above Employee

• Area President, Mountain Area (Multi-state, Market Development, Government Affairs, Sales, Risk)

  • 2013 - 2014

  $9B public corporation offering environmental services throughout the US. Promoted to integrate Colorado and Utah operations into Las Vegas reporting structure as part of corporate reorganization. Led 16 direct reports across operations, sales, government affairs, safety, environmental compliance, customer service, and financial reporting functions, in management of 12 facilities with 1,785 staff. $500M P&L. • Won both Triple Crown and Outperformers awards as #2 out of 20 regions for 2013 performance. • Led team to beat 2013 budget target by 8.5%, for $6M in additional revenues, capturing #2 rank out of 20 areas, and receiving Outperformer and Triple Crown awards for exceeding growth and financial objectives. • Negotiated 200% liquid waste permit expansion for Denver landfill, boosting yearly sales by $7M • Significantly increased Denver-area market share with "feet on the ground" sales strategy by sales reps using tablets to immediately compare pricing and sign up new customers on the spot. • Implemented effective marketing/outreach program for city leaders to transform 250,000-population Henderson, NV recycling program from 18-gallon containers to 64-gallon and 96-gallon carts, significantly increasing participation. • Captured City of North Las Vegas support and approval to build new, larger recycling facility; facility opened in 2015. • Improved relations with Las Vegas Teamsters' Union and 900 union employees to drive safety improvements, assign dedicated safety professional to hauling operations, and create safety meeting area for regular employee safety sessions, boosting safety performance and removing company from "priority" list for poor safety record.



Republic Services Inc

• United States
• Environmental Services
• 1 - 100 Employee

• Area President, Arizona (Multi-location, Market Development, Operations, Sales, Safety)

  • 2011 - 2012

  Promoted to accelerate market share and revenue growth. Managed $185M region with 16 facilities across Arizona and California's Imperial Valley, leading 9 managerial direct reports and total staff of 750. • Restructured disposal contracts with Phoenix and Tucson, reducing hauling facility expenses and 3rd party transfer costs for Phoenix operations.• Captured 10-year renewal of La Paz County Landfill contract by tailoring bid to highlight benefits of Republic Services.• Employed area MBA students in door-to-door marketing program in Maricopa, Pima, and Pinal counties, using tablet technologies to transmit real-time customer data for precise market analytics, and allowing optimum focus of marketing efforts and resources.• Elected to Board of Directors of Greater Phoenix Economic Council.

• General Manager, Fort Worth/Arlington

  • 2006 - 2011

  Led 10 manager direct reports and 500 employees at 6 facilities across Dallas/Fort Worth area. $130M P&L. Focused on improving leadership team, instilling culture of trust, resulting in employee rejection of union. Received Triple Crown and Outperformers awards for financial results, sales growth, and asset utilization.• Managed integration of Allied Waste/Republic Services merger, eliminating service redundancies, closing unneeded facilities, and re-assigning/reducing staff, resulting in multimillion dollar synergy savings.• Built strong relations with city officials, and personally negotiated franchise renewal for City of Grapevine, City of Trophy Club, City of Roanoke, and $ with City of Bedford.• Maintained operations during 13-week, 2006 strike; negotiated 2007 collective bargaining agreement with Teamsters' Union; and gained back employee confidence, leading to employee vote for union decertification in 2012.• Groomed internal leadership team for succession upon 2011 promotion, avoiding need for outside hiring.



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• General Manager

  • 1993 - 2006

  GM Dallas/Fort Worth from 2002-2006 GM Denver/Colorado Springs 1999 - 2002 GM East Texas locations - 1993 - 1999 *Held various positions in multiple markets with nations largest national uniform service provider *Integrated the acquisition of Unitog in the Denver market and RUS in the DFW market. *received Outstanding Achievement Award in all markets served. GM Dallas/Fort Worth from 2002-2006 GM Denver/Colorado Springs 1999 - 2002 GM East Texas locations - 1993 - 1999 *Held various positions in multiple markets with nations largest national uniform service provider *Integrated the acquisition of Unitog in the Denver market and RUS in the DFW market. *received Outstanding Achievement Award in all markets served.