Tim Phelps
Director of Marketing and Recruitment at INTO Suffolk University- Claim this Profile
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Bio
Arjun Buxi
Tim is a joy to work with! We collaborated on a College-wide project to acculturate first-semester International Students with ESL needs that included Best Practices, a Professional Learning Committee and Pre and Post feedback mechanisms. With his administrative and pedagogical knowledge, Tim is very easy to work with and he is full of encouragement for colleagues and students alike. A great team player, he is also a fantastic Coodinating Leader that entrusts team members with work yet gives autonomy for them to show their skills. I greatly admire his impressive intercultural sensitivity, his passion for helping students and guiding them to success, and untiring travels around the world to recruit new students for the College. Tim is an invaluable asset for any project involving International Education, English as a Second Language and Studying Abroad. I value him as a professional, a colleague and a friend.
Arjun Buxi
Tim is a joy to work with! We collaborated on a College-wide project to acculturate first-semester International Students with ESL needs that included Best Practices, a Professional Learning Committee and Pre and Post feedback mechanisms. With his administrative and pedagogical knowledge, Tim is very easy to work with and he is full of encouragement for colleagues and students alike. A great team player, he is also a fantastic Coodinating Leader that entrusts team members with work yet gives autonomy for them to show their skills. I greatly admire his impressive intercultural sensitivity, his passion for helping students and guiding them to success, and untiring travels around the world to recruit new students for the College. Tim is an invaluable asset for any project involving International Education, English as a Second Language and Studying Abroad. I value him as a professional, a colleague and a friend.
Arjun Buxi
Tim is a joy to work with! We collaborated on a College-wide project to acculturate first-semester International Students with ESL needs that included Best Practices, a Professional Learning Committee and Pre and Post feedback mechanisms. With his administrative and pedagogical knowledge, Tim is very easy to work with and he is full of encouragement for colleagues and students alike. A great team player, he is also a fantastic Coodinating Leader that entrusts team members with work yet gives autonomy for them to show their skills. I greatly admire his impressive intercultural sensitivity, his passion for helping students and guiding them to success, and untiring travels around the world to recruit new students for the College. Tim is an invaluable asset for any project involving International Education, English as a Second Language and Studying Abroad. I value him as a professional, a colleague and a friend.
Arjun Buxi
Tim is a joy to work with! We collaborated on a College-wide project to acculturate first-semester International Students with ESL needs that included Best Practices, a Professional Learning Committee and Pre and Post feedback mechanisms. With his administrative and pedagogical knowledge, Tim is very easy to work with and he is full of encouragement for colleagues and students alike. A great team player, he is also a fantastic Coodinating Leader that entrusts team members with work yet gives autonomy for them to show their skills. I greatly admire his impressive intercultural sensitivity, his passion for helping students and guiding them to success, and untiring travels around the world to recruit new students for the College. Tim is an invaluable asset for any project involving International Education, English as a Second Language and Studying Abroad. I value him as a professional, a colleague and a friend.
Credentials
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Introduction to Prompt Engineering for Generative AI
LinkedInApr, 2023- Oct, 2024 -
Diversity and Inclusion in Marketing: Inclusive Language for Marketers
LinkedInSep, 2021- Oct, 2024 -
Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInMay, 2021- Oct, 2024
Experience
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INTO Suffolk University
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United States
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Higher Education
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1 - 100 Employee
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Director of Marketing and Recruitment
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Nov 2018 - Present
Leads planning and execution of annual global recruitment strategy and product management to drive brand recognition, program development and enrollment Manages annual operating and scholarship budgets Sets and exceeds annual performance targets, goals and priorities Builds and maintains relationships with internal and external stakeholders including education counselors, government organizations, sponsoring organizations, feeder institutions and articulation partners Provides ongoing training, support and detailed program knowledge to external 500+partners via GoToWebinar, Zoom, Teams platforms, marketing campaigns, marketing materials and content creation Leads end-to-end program management including content planning, management, tools, logistics, student engagement, education delivery, facilitator coordination, analytics, and reporting Manages and executes country-specific and geographically diverse marketing and recruitment projects and activities globally Regularly use PowerBI, Salesforce and other reports: To analyze recruitment data and metrics and measure success against recruitment goals, adoption of the initiatives within the global market and execution of planned budgets To prepare enrollment analyses, field-based insights and reviews for the Executive Board and senior leadership teams To identify, define, track, and continuously assess the effectiveness of training, and implement suggestions for improvement across learning tracks Identifies and develops new product opportunities and marketing tools including Strategic Pricing, Career Readiness, Stackable Certificate Programs, etc. in rapidly evolving situations based on the customer needs, latest industry trends and business goals Develops effective training solutions, marketing collateral, presentations, promotion mailouts, newsletters and general communication plans for stakeholders in collaboration with the Digital Marketing team Hires, on-boards, and manages professional and student staff Show less
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INTO University Partnerships
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United Kingdom
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Education Administration Programs
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500 - 600 Employee
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Assistant Recruitment Director, New Partners
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Jan 2016 - Nov 2018
Guided recruitment and marketing strategy at partner launch and resolved concerns of key senior university leadership through Business Development stages from initial meetings to launch to market. Defined clear brand and voice for new campus stakeholders for global sales launch Developed specific regional messaging and communication strategies for new university partners in key global markets, including product branding and strategy to accelerate enrollment Managed content marketing team to ensure timely delivery of new partner materials in market Trained and supervised new recruitment and marketing team through on-boarding process Recruited, trained, coached and mentored new marketing and recruitment staff for campus Launched 3 new university partnerships from business development to market-facing stages successfully Partnered with key senior stakeholders on campus to more fully develop channels Show less
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Butte College
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United States
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Higher Education
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500 - 600 Employee
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International Programs Manager
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Jul 2006 - Dec 2015
Built new global education partner portfolio for college Collaborated across internal and external stakeholders to negotiate new Transfer Admission Guarantees (TAG's) with key high-ranked universities across the United States, including Cal UC's providing clear transfer access for students Lead recruitment and messaging strategy, college branding and recruitment across the United States as well as North and South Asia Lead adoption of department social media presence from the ground up Lead recruitment that focused on impacting historically underrepresented and marginalized communities Wrote proposals for and managed short-term US government programs for (J visa students) with key universities in Egypt and Japan in coordination with the Department of State and California State Community College Lead international first-year freshman orientation Show less
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California State University, Chico
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United States
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Higher Education
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700 & Above Employee
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International Credential Evaluator
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Aug 2001 - Jul 2006
• Planned and developed recruitment strategies for North and South Asian markets • Managed overseas agents/ partners • SEVIS Designated Service Officer (DSO) for graduate student admissions • Evaluated international academic documents for degree equivalency from over 40 countries • Liaised with faculty on campus to process admission paperwork for all graduate programs on campus. • Planned and developed recruitment strategies for North and South Asian markets • Managed overseas agents/ partners • SEVIS Designated Service Officer (DSO) for graduate student admissions • Evaluated international academic documents for degree equivalency from over 40 countries • Liaised with faculty on campus to process admission paperwork for all graduate programs on campus.
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Education
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2009 - 2011
University of San Francisco
Master of Arts (M.A.), Counseling Psychology -
1996 - 2000
CSU Chico
Bachelor's degree, English Language and Literature, General
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