Tilda Lorentzon
Customer Service Agent at SMSgrupp- Claim this Profile
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English -
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Swedish -
Topline Score
Bio
Experience
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Supertext
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Sweden
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Telecommunications
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1 - 100 Employee
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Customer Service Agent
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Jan 2016 - Present
Customer Service, handling users in Sweden, Norway and Indonesia via mail and continuosly working towards improving customer service routines. Customer Service, handling users in Sweden, Norway and Indonesia via mail and continuosly working towards improving customer service routines.
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DreamHack
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Sweden
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Entertainment
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1 - 100 Employee
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Freelance Make up artist
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Sep 2013 - Present
Freelance makeup artist Project based work, makeup for productions via MTGx, Twitch, SVT and Aftonbladet TV. Freelance makeup artist Project based work, makeup for productions via MTGx, Twitch, SVT and Aftonbladet TV.
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Boxer
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Sweden
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Telecommunications
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1 - 100 Employee
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Sales Support Specialist
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Mar 2015 - Dec 2015
Sales support/coordinator, administrating several projects and second line sales support. Sales support/coordinator, administrating several projects and second line sales support.
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AB Jessys Assistans
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Stockholm, Sweden
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Accompanist
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Jan 2015 - Dec 2015
Accompanying Person Part-time helping people with social difficulties who need help getting social interactions. Accompanying Person Part-time helping people with social difficulties who need help getting social interactions.
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Agent
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Jan 2012 - Aug 2013
Customer Service dealing with digital TV and broadband for a big Swedish company, as well as sales support. Customer Service dealing with digital TV and broadband for a big Swedish company, as well as sales support.
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Uniflex
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Sweden
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Staffing and Recruiting
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300 - 400 Employee
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Communicator
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2011 - 2011
Communicator Placed on short term assignment at Skarp Kommunikation. Communicator Placed on short term assignment at Skarp Kommunikation.
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TeliaSonera AB
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Norrkoping, Sweden
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Customer Service
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2008 - 2009
Customer Service Agent, part-time during studies and full-time during the summer. Customer Service Agent, part-time during studies and full-time during the summer.
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Education
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Blekinge Tekniska Högskola
Databases, HTML, CSS and script programming in PHP -
Umeå University
Webdesign, basics -
Linköping University
Programme for Culture, Society and Media production