Tilda Lorentzon

Customer Service Agent at SMSgrupp
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Contact Information
us****@****om
(386) 825-5501
Location
Sweden, SE
Languages
  • English -
  • Swedish -

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Experience

    • Sweden
    • Telecommunications
    • 1 - 100 Employee
    • Customer Service Agent
      • Jan 2016 - Present

      Customer Service, handling users in Sweden, Norway and Indonesia via mail and continuosly working towards improving customer service routines. Customer Service, handling users in Sweden, Norway and Indonesia via mail and continuosly working towards improving customer service routines.

    • Sweden
    • Entertainment
    • 1 - 100 Employee
    • Freelance Make up artist
      • Sep 2013 - Present

      Freelance makeup artist Project based work, makeup for productions via MTGx, Twitch, SVT and Aftonbladet TV. Freelance makeup artist Project based work, makeup for productions via MTGx, Twitch, SVT and Aftonbladet TV.

    • Sweden
    • Telecommunications
    • 1 - 100 Employee
    • Sales Support Specialist
      • Mar 2015 - Dec 2015

      Sales support/coordinator, administrating several projects and second line sales support. Sales support/coordinator, administrating several projects and second line sales support.

  • AB Jessys Assistans
    • Stockholm, Sweden
    • Accompanist
      • Jan 2015 - Dec 2015

      Accompanying Person Part-time helping people with social difficulties who need help getting social interactions. Accompanying Person Part-time helping people with social difficulties who need help getting social interactions.

    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Agent
      • Jan 2012 - Aug 2013

      Customer Service dealing with digital TV and broadband for a big Swedish company, as well as sales support. Customer Service dealing with digital TV and broadband for a big Swedish company, as well as sales support.

    • Sweden
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Communicator
      • 2011 - 2011

      Communicator Placed on short term assignment at Skarp Kommunikation. Communicator Placed on short term assignment at Skarp Kommunikation.

  • TeliaSonera AB
    • Norrkoping, Sweden
    • Customer Service
      • 2008 - 2009

      Customer Service Agent, part-time during studies and full-time during the summer. Customer Service Agent, part-time during studies and full-time during the summer.

Education

  • Blekinge Tekniska Högskola
    Databases, HTML, CSS and script programming in PHP
    2013 - 2014
  • Umeå University
    Webdesign, basics
    2013 - 2013
  • Linköping University
    Programme for Culture, Society and Media production
    2008 - 2010

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