Tiki Frizzell
Business Analyst at ITA Group, Inc.- Claim this Profile
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Bio
Credentials
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Agile Requirements Foundations
LinkedInSep, 2021- Nov, 2024 -
Associate in General Insurance (AINS)
The InstitutesJun, 2021- Nov, 2024 -
Programming Foundations: Open-Source Licensing
LinkedInMay, 2020- Nov, 2024
Experience
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ITA Group, Inc.
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United States
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Advertising Services
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500 - 600 Employee
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Business Analyst
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Oct 2022 - Present
Manage the design, build, and testing of registration websites and event mobile applications. Gather requirements from internal and external stakeholders to configure for the creation of websites and mobile applications. Serve as QA on all project technology components, facilitate internal and external reviews of technology products, document scope changes, and serve as liaison between the client, operations team, and development team. Educates stakeholders on how to utilize platform features and supports operations teams by troubleshooting issues.
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Farm Bureau Financial Services
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United States
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Insurance
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700 & Above Employee
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eBusiness IT Business Relationship Specialist
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Jun 2021 - Oct 2022
Liaison between technical and business areas for solution development. Partner with business and product owners to gather requirements for projects, enhancements, and fixes. Communicate effectively with IT and business partners, prioritization and status on initiatives. Draft stories, manage team work queues, and ensure prioritized work is recognized. Facilitate scrum meetings for the eBusiness technical group.
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Technology Procurement Analyst
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Aug 2019 - Jun 2021
Provide enterprise third party risk assessment with focus on privacy and information security. Established strong partnerships with all IT verticals to corroborate risk profiles and deem criticality of outstanding requests. Collaboration with legal and enterprise information protection teams to finalize the vetting process. Reassess established vendors prior to contract negotiations and renewals. Create and manage staff augmentation requisitions for the IT department. Draft statement of work and renewal documents for IT contractors and facilitate execution of the contracts.
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Administrative Assistant Information Technology Dept
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Apr 2018 - Aug 2019
Provided executive level administrative support for four IT VPs and their teams. Complex calendar management including team meetings and events. Collaborated with business partners and their administrative assistants for large/complex meeting schedules. Written and verbal communication on behalf of VPs, including telephone coverage. Responsible for travel coordination and expense reimbursement. Managed department events, including anniversary and retirement recognitions. Prepared and maintained reports, presentations, and records. Processed and managed IT staff augmentation requisitions.
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Des Moines University
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United States
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Higher Education
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500 - 600 Employee
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Administrative Assistant COM Dean's Office
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Aug 2017 - Mar 2018
Administrative Assistant for the Office of Academic Assessment, Quality, and Development College of Osteopathic Medicine Executive level administrative support to the COM Associate Dean of Academic Assessment, Quality and Development. Manage the Associate Dean's calendar. Schedule and coordinate meetings that fall under the Associate Dean's responsibility. Assist in preparing and maintaining specialized and complex records, statistics, reports and databases. Review records to ensure completeness, accuracy, and timeliness. Generate and distribute assembled information to designated individuals and administrative offices. Oversee travel coordination and expense reimbursement for the Associate Dean. Point person/coordinator for guest presenters within the College of Osteopathic Medicine.
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Hy-Vee, Inc.
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Retail
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700 & Above Employee
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Expense Payables Processor- Accounting Department
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May 2017 - Jul 2017
Code, process, and audit expense invoices for 38 stores. Reconcile store bank statements monthly. Responsible for a group of suppliers to keep accounts/statements current for all retail stores and departments within Hy-Vee that purchase from them.
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Training & Development Specialist
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Oct 2016 - Apr 2017
Coordinate training sessions for retail staff including communication and scheduling with presenters, students, and facilities including hotel accommodations and catering. Collaborate with curriculum designers, subject matter experts and administration to develop new retail education and training programs. Track employees in training programs to determine eligibility and progression. • Assisted with developing student progression and eligibility tracker for the Hy-Vee Cheese Certification training program focused on deepening knowledge of specialty cheese for retail staff• Reached out to 200+ retail employees to gather program history and documentation to determine placement and eligibility• Manage classes, exam processing and notification, track assignments and communicate completion results to students throughout a three level, year-long+ certification process, 100+ active employees working through program• Communicate directly with active participants to help determine redirected course path for extensions and unsuccessful level completions• Research and collaboration for development process of future certification programs, including wine and seafood
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Private Brands Logistics Specialist
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Apr 2015 - Sep 2016
Establish rapport with suppliers, business managers, and purchasing specialists. Communicate featured ad items to suppliers to ensure needs are available and delivered on time. Maintain price adjustments and changes in buying system as needed to ensure correct cost and invoicing to retail stores. Work closely with suppliers, business managers, and private label buyers to track, coordinate, and upload new items to the purchasing system. Track orders and loads to assure sufficient quantities are ordered to deliver on time. Initiate and manage private brand item recalls through system to notify retail stores, document response time and procedure, and intermediate Hy-Vee/supplier needs throughout process.• Team successfully coordinated and transitioned major private brand line of products- Midwest Country Fare to That’s Smart label
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Product Cost Reduction Specialist
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2007 - Mar 2015
• Worked with third party suppliers to procure product at a discounted price. Forecasted, ordered and processed product completely through system including payment and tracking savings at item/buyer level.• Over $1 million in product cost savings each year for seven years in a row resulting from forecasting and managing $8.6M-$11.5M product volume procured for grocery, health & beauty care, general merchandise and perishable departments each year• Managed accrual accounts holding monies saved, directed funds to correct accounts when designated by buyer
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Procurement Assistant
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Jan 2005 - 2007
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Accounting Coordinator & Inventory Manager
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Jun 2003 - Jan 2005
Responsible for all store accounting and inventory processes for retail drug store, including daily deposit and register reconciliation. Ensure inventory and forecasts are accurate for store orders. Manually audit all sections of store inventory periodically.
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Procurement Assistant General Merchandise & Grocery
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Jul 1996 - Jun 2003
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Accounting Coordinator
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Jan 1995 - Jun 1996
Processed invoices as part of the corporate accounts payables team, responsible for proper coding and payment for 15 retail stores.
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Night Billing Clerk Grocery & Perishables
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Sep 1994 - Jan 1995
Finalize and prepare retail store invoices as orders are filled in the distribution center. Reprocess shortages to ensure product has not delivered “just in time”. Remove cut items from invoices and send adjusted invoices with the drivers/loads for stores. Backup dispatch after hours for trucking and store loads.
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Accounting Coordinator
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Feb 1994 - Sep 1994
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Checker/Stocker, Customer Service, Checker Trainer
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Dec 1991 - Feb 1994
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Aisle Coordinator
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May 1991 - Dec 1991
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Checker/Stocker, Customer Service
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Sep 1989 - Apr 1991
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Education
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Real Estate License
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Chariton High School
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La'James International College
License, Cosmetology