Tijana Tufegdzic Savic

Sales Representative at Mona Hotel Management
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Contact Information
Location
Serbia, RS
Languages
  • English Full professional proficiency
  • Serbian Native or bilingual proficiency

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Experience

    • Serbia
    • Hospitality
    • 1 - 100 Employee
    • Sales Representative
      • Feb 2023 - Present

    • Receptionist
      • Mar 2019 - Feb 2023

    • Serbia
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • May 2017 - Aug 2018
    • Serbia
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2016 - May 2017

      Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations. Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers. Plan and sell transportations, accommodations, insurance and other travel services. Book transportation, make hotel reservations and collect payment/fees. Use promotional techniques and prepare promotional materials to sell itinerary tour packages. Deal with occurring travel problems, complaints or refunds. Enter data into our software and maintain client files. Network with tour operators. Show less

    • Germany
    • Individual and Family Services
    • 1 - 100 Employee
    • Au Pair
      • Dec 2013 - Jan 2016

      Responsible for the daily care of twin boys from birth to two years old, including preparing meals, organizing daily activities, transporting to appointments, and ensuring health and cleanliness. Organize fun and educational games, read books and planned indoor and outdoor activities such as walking to local parks and playgrounds. Promoted language and skill development skills through reading and singing. Responsible for the daily care of twin boys from birth to two years old, including preparing meals, organizing daily activities, transporting to appointments, and ensuring health and cleanliness. Organize fun and educational games, read books and planned indoor and outdoor activities such as walking to local parks and playgrounds. Promoted language and skill development skills through reading and singing.

    • Administrative Assistant to CEO
      • Mar 2011 - Dec 2013

      Performed various support functions, including welcoming visitors, creating correspondence, resolving administrative problems, organizing business trips, processed payroll and managed account finances. Updated and maintained firm social media accounts. Developed and organized yearly surveys for area businesses to asses energy and financial needs. Performed statistical analysis used for recommendations for adjustments to budget and energy provisions. Organized 3-4 seminars per year for up to 1500 participants, including arranging hotels, post-event parties/networking events, and ensuring overall participant satisfaction. Show less

    • Contributor
      • May 2011 - Oct 2011

      Provided tourist support, including hotel and excursion recommendations, and transportation/directions. Developed ‘’Summer in Uzice’’ program, including theater programs, concerts, and art exhibitions. Organized gathering of permits/documentation for support staff to ensure patron safety. Prepared and developed advertising and marketing materials to promote area events. Provided tourist support, including hotel and excursion recommendations, and transportation/directions. Developed ‘’Summer in Uzice’’ program, including theater programs, concerts, and art exhibitions. Organized gathering of permits/documentation for support staff to ensure patron safety. Prepared and developed advertising and marketing materials to promote area events.

    • Book Seller
      • Jun 2008 - Oct 2010

      Responsible for greeting customers, performing interviews to help guide towards selections. Responsible for book store organization, including inventory management and overall store display. Organized in-store book signings with authors, including organizing seating, priorities, etc. Responsible for greeting customers, performing interviews to help guide towards selections. Responsible for book store organization, including inventory management and overall store display. Organized in-store book signings with authors, including organizing seating, priorities, etc.

Education

  • Borough of Manhattan Community College
    Associate's degree, English Language and Literature/Letters
    2014 - 2015
  • Collage of Business and Technical Studies
    Bachelor's degree, Economist in Tourism

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