Tiina Vigelius

Office Assistant at Mandatum
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Professional working proficiency
  • Swedish Limited working proficiency
  • Spanish Elementary proficiency
  • Russian Elementary proficiency

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Bio

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Credentials

  • Fundamentals of digital marketing
    Google Certified Digital Marketing Course
    Mar, 2022
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google Digital Academy (Skillshop)
    Mar, 2022
    - Nov, 2024

Experience

    • Finland
    • Financial Services
    • 300 - 400 Employee
    • Office Assistant
      • Sep 2023 - Present

    • Sweden
    • Facilities Services
    • 700 & Above Employee
    • Office Coordinator
      • Jan 2021 - Sep 2023

      Office Coordinator at Wolt Enterprises from 9/22. Various coordinating and developing tasks at the Helsinki HQ office in fast-paced multi-cultural environment, such as office management, event coordination for internal events, internal communication, liaison for vendors, meeting room calendar management, people person, etc. At Coor, I started to operate a reception at an office building in Ruoholahti in 1/2021, managing the service and developing it. Helping customers from different… Show more Office Coordinator at Wolt Enterprises from 9/22. Various coordinating and developing tasks at the Helsinki HQ office in fast-paced multi-cultural environment, such as office management, event coordination for internal events, internal communication, liaison for vendors, meeting room calendar management, people person, etc. At Coor, I started to operate a reception at an office building in Ruoholahti in 1/2021, managing the service and developing it. Helping customers from different bussinesses and industries. One week Instagram takeover with our marketing team, designing visual info sheets with Canva. Show less Office Coordinator at Wolt Enterprises from 9/22. Various coordinating and developing tasks at the Helsinki HQ office in fast-paced multi-cultural environment, such as office management, event coordination for internal events, internal communication, liaison for vendors, meeting room calendar management, people person, etc. At Coor, I started to operate a reception at an office building in Ruoholahti in 1/2021, managing the service and developing it. Helping customers from different… Show more Office Coordinator at Wolt Enterprises from 9/22. Various coordinating and developing tasks at the Helsinki HQ office in fast-paced multi-cultural environment, such as office management, event coordination for internal events, internal communication, liaison for vendors, meeting room calendar management, people person, etc. At Coor, I started to operate a reception at an office building in Ruoholahti in 1/2021, managing the service and developing it. Helping customers from different bussinesses and industries. One week Instagram takeover with our marketing team, designing visual info sheets with Canva. Show less

    • Finland
    • Events Services
    • 1 - 100 Employee
    • Press & media group volunteer
      • Oct 2022 - Oct 2022

      Assisting role in press and media group in the press centre, accreditation for media representatives, preparing press conferences, guiding national and international riders to press conferences. Unforgettable week in hectic environment where situations can change fast. Volunteer work. Assisting role in press and media group in the press centre, accreditation for media representatives, preparing press conferences, guiding national and international riders to press conferences. Unforgettable week in hectic environment where situations can change fast. Volunteer work.

    • Finland
    • Hospitality
    • 1 - 100 Employee
    • Hostess at Hotel St. George
      • Feb 2018 - Jan 2021

      Being part of opening the hotel in May 2018 and building a new luxury hotel brand, developing it and creating new concept to a new market. Required a lot of perseverance, resilience, creativity and also a will to learn and understand people behavior, emotions, needs and interaction. Five star hotel, multi-cultural and international demanding work environment with high-maintenance guests. By its concept, the hotel focuses on holistic well-being by art and design, food experiences, versatile… Show more Being part of opening the hotel in May 2018 and building a new luxury hotel brand, developing it and creating new concept to a new market. Required a lot of perseverance, resilience, creativity and also a will to learn and understand people behavior, emotions, needs and interaction. Five star hotel, multi-cultural and international demanding work environment with high-maintenance guests. By its concept, the hotel focuses on holistic well-being by art and design, food experiences, versatile events that also build a community with the locals and hotel guests. Has also gym and Nordic spa, that cooperates with Hintsa Performance. I implemented our slogan "moments are more" in every guest encounter, sales processes, check in/out operations and concierge services. Hotel St. George is part of Design Hotels. In the last quarter of 2019 Kämp Collection Hotels were acquired by Nordic Choice Hotels (currently Strawberry). Nominated as Hotel of the Year 2019 (Finnish Travel Gala). Show less Being part of opening the hotel in May 2018 and building a new luxury hotel brand, developing it and creating new concept to a new market. Required a lot of perseverance, resilience, creativity and also a will to learn and understand people behavior, emotions, needs and interaction. Five star hotel, multi-cultural and international demanding work environment with high-maintenance guests. By its concept, the hotel focuses on holistic well-being by art and design, food experiences, versatile… Show more Being part of opening the hotel in May 2018 and building a new luxury hotel brand, developing it and creating new concept to a new market. Required a lot of perseverance, resilience, creativity and also a will to learn and understand people behavior, emotions, needs and interaction. Five star hotel, multi-cultural and international demanding work environment with high-maintenance guests. By its concept, the hotel focuses on holistic well-being by art and design, food experiences, versatile events that also build a community with the locals and hotel guests. Has also gym and Nordic spa, that cooperates with Hintsa Performance. I implemented our slogan "moments are more" in every guest encounter, sales processes, check in/out operations and concierge services. Hotel St. George is part of Design Hotels. In the last quarter of 2019 Kämp Collection Hotels were acquired by Nordic Choice Hotels (currently Strawberry). Nominated as Hotel of the Year 2019 (Finnish Travel Gala). Show less

    • Finland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • First Class Host
      • Sep 2017 - Oct 2017

      Providing customer service first hand to the 73 most valuable guests of the seminar. Ensuring that they can enjoy their experience to the fullest and in the most valuable way. Volunteer work. Nordic Business Forum 2017 served 7500 guests in Helsinki Expo and Convention Centre 2.-3.10.2017 Providing customer service first hand to the 73 most valuable guests of the seminar. Ensuring that they can enjoy their experience to the fullest and in the most valuable way. Volunteer work. Nordic Business Forum 2017 served 7500 guests in Helsinki Expo and Convention Centre 2.-3.10.2017

    • Finland
    • Travel Arrangements
    • 300 - 400 Employee
    • Check in Agent
      • May 2017 - Sep 2017

      Serving customers and booking cruises and trips to Tallinn and Stockholm. Working in Helsinki at the West and South harbors for one of the biggest shipping companies in the Baltic Sea region. In 2016, over 9,5 million passengers traveled with the company. Serving customers and booking cruises and trips to Tallinn and Stockholm. Working in Helsinki at the West and South harbors for one of the biggest shipping companies in the Baltic Sea region. In 2016, over 9,5 million passengers traveled with the company.

    • Finland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Seminar Hall Volunteer
      • Sep 2016 - Oct 2016

      Customer service tasks in the seminar hall and at the cloakroom service. Volunteer work. Customer service tasks in the seminar hall and at the cloakroom service. Volunteer work.

    • Finland
    • Travel Arrangements
    • 300 - 400 Employee
    • Check in Agent
      • May 2015 - May 2016

      Passenger and vehicle check in at the terminal in Turku harbour, cruise bookings and travel sales, customer service Passenger and vehicle check in at the terminal in Turku harbour, cruise bookings and travel sales, customer service

    • Finland
    • Retail
    • 1 - 100 Employee
    • Salesperson
      • Oct 2008 - Oct 2013

      Customer service and sales in a hardware & garden store, accounting and invoicing, S-pankki (S-bank) services for co-op members

    • Salesperson
      • Sep 2006 - Oct 2008

      Customer service in a supermarket, sales, accounting, S-pankki (S-bank) services for co-op members, Veikkaus

Education

  • Häme University of Applied Sciences, HAMK
    Bachelor of Business Administration - BBA
    2020 - 2023
  • Haaga-Helia University of Applied Sciences
    Bachelor of Hospitality Management, Tourism and Travel Services
    2016 - 2019
  • Turku Vocational Institute
    Travel Counsellor, Tourism Sales and Information Services
    2013 - 2015
  • Muurlan opisto
    Photographer, Photography
    2010 - 2012
  • Salo Vocational School
    Interior artisan, Milieu design and construction training program
    2007 - 2009
  • Salon lukio
    Matricuation Examination
    2003 - 2006

Community

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