Experience

Posti Group Oyj

• Finland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Specialist

  • Mar 2021 - Present

  Working with customers via phone, aiming to help them to find the best posting solutions and solve possible issues they might encounter sending or picking up their parcels. At consumer customer service, we also handle OmaPosti-service and help with any issues that might arise regarding receiving electronic letters. As one of consumer customer service specialists, my work also includes supporting my collegues and helping to find speedy solutions to problems we might encounter. Working with customers via phone, aiming to help them to find the best posting solutions and solve possible issues they might encounter sending or picking up their parcels. At consumer customer service, we also handle OmaPosti-service and help with any issues that might arise regarding receiving electronic letters. As one of consumer customer service specialists, my work also includes supporting my collegues and helping to find speedy solutions to problems we might encounter.



Biisoni

• Finland
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2020 - Feb 2021

  Customer service representative for Posti Oyj through Biisoni Group. Working with customers via phone, aiming to help them to find the best posting solutions and solve possible issues they might encounter sending or picking up their parcels. This is a fixed-term contract from 1.9.2020 to 28.2.2021. Customer service representative for Posti Oyj through Biisoni Group. Working with customers via phone, aiming to help them to find the best posting solutions and solve possible issues they might encounter sending or picking up their parcels. This is a fixed-term contract from 1.9.2020 to 28.2.2021.



Finnair

• Finland
• Airlines and Aviation
• 700 & Above Employee

• Gate Service Agent

  • Feb 2018 - Sep 2019



Alko Oy

• Finland
• Retail
• 500 - 600 Employee

• Sales Representative

  • May 2012 - Feb 2018

  My work included everything from working at cashier to doing inventory. Customer service is highly valued at Alko and much of our work consists of recommending wines/whiskies/etc. to match the customer's needs. In 2015 Alko Oy awarded me with a personal bonus for job well done. This system has since changed but in 2015 390 personnel received this bonus. The criteria were customer service, team work, responsibility, skills and results. My work included everything from working at cashier to doing inventory. Customer service is highly valued at Alko and much of our work consists of recommending wines/whiskies/etc. to match the customer's needs. In 2015 Alko Oy awarded me with a personal bonus for job well done. This system has since changed but in 2015 390 personnel received this bonus. The criteria were customer service, team work, responsibility, skills and results.



TP Avuksenne Oy

• Finland
• Retail Apparel and Fashion
• 1 - 100 Employee

• Rental Worker

  • Mar 2011 - Aug 2012

  Working while studying, for TP Avuksenne I worked in various postal and sorting jobs. Working while studying, for TP Avuksenne I worked in various postal and sorting jobs.



Tampereen Särkänniemi Oy

• Finland
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Grill Cook

  • Apr 2010 - Oct 2010

  I worked at a Männikkö-grill and did everything from ordering products, cooking and cashing customers. A hygiene pass was required for this work. I worked at a Männikkö-grill and did everything from ordering products, cooking and cashing customers. A hygiene pass was required for this work.



McDonald's Japan

• Japan
• Restaurants
• 1 - 100 Employee

• Grill Cook

  • Dec 2008 - Mar 2009

  I worked part-time at Shibuya McDonald's, mainly at the grill side. I worked part-time at Shibuya McDonald's, mainly at the grill side.



Arkta

• Finland
• Construction
• 1 - 100 Employee

• Construction Worker Assistant

  • Jun 2005 - Mar 2008

  I worked as a help at the construction site. I did basic cleaning and also prepared the sites in advance for construction workers. This included for example sanding the floors. I worked as a help at the construction site. I did basic cleaning and also prepared the sites in advance for construction workers. This included for example sanding the floors.