Tiina Tynjälä

Office assistant at Helsingin kaupungin asunnot Oy (Heka) / Helsinki City Housing Company
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI

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Credentials

  • Fundamentals of Digital Marketing Certification
    Google Digital Garage
    Oct, 2021
    - Nov, 2024
  • Inbound Marketing
    HubSpot Academy
    Nov, 2021
    - Nov, 2024
  • Inbound Sales
    HubSpot Academy
    Nov, 2021
    - Nov, 2024
  • Inbound Certification
    HubSpot
    Oct, 2021
    - Nov, 2024

Experience

    • Office assistant
      • Oct 2022 - Present

      Responsibilities include, but not limit to: Mail handling and guest reception Office supplies and key management Maintenance of office contact information Purchasing ICT and telephone equipment Invoicing based on encumbrance contracts Resident invoicing Management of resident activity information and preparation of payments in Populus Exporting old contracts and documents to M-Files Responsibilities include, but not limit to: Mail handling and guest reception Office supplies and key management Maintenance of office contact information Purchasing ICT and telephone equipment Invoicing based on encumbrance contracts Resident invoicing Management of resident activity information and preparation of payments in Populus Exporting old contracts and documents to M-Files

    • Finland
    • Retail
    • 700 & Above Employee
    • Warehouse Employee
      • May 2022 - Sep 2022

      Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting. Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting.

    • Finland
    • Retail
    • 700 & Above Employee
    • Customer Assistant
      • Mar 2021 - Aug 2021

      Versatile tasks, e.g. being cashier, providing excellent customer service, unpacking stock and shelving products, tidying up the store as needed Versatile tasks, e.g. being cashier, providing excellent customer service, unpacking stock and shelving products, tidying up the store as needed

    • Finland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Corporate customer service agent
      • Jan 2020 - Dec 2020

      Customer service for corporate customers done by phone, chat and email. Customer service for corporate customers done by phone, chat and email.

    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Warehouse Employee
      • Oct 2019 - Dec 2019

      Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting. Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting.

    • Kiwi orchard handyman
      • May 2019 - Jul 2019

      Picking kiwi fruit and planting new orchard. Working quickly and efficiently and as a member of a small team. Being able to endure heavy physical work on daily basis. Picking kiwi fruit and planting new orchard. Working quickly and efficiently and as a member of a small team. Being able to endure heavy physical work on daily basis.

  • Pieters Horticulture
    • Western Bay of Plenty
    • Kiwi picker
      • Mar 2019 - May 2019

      Picking kiwi fruit. Working in a high paced environment with care to ensure the best quality of the fruit. Picking kiwi fruit. Working in a high paced environment with care to ensure the best quality of the fruit.

  • Bells Beach Backpackers
    • Torquay, Victoria, Australia
    • Office Assistant
      • Nov 2018 - Feb 2019

      Housekeeping and office work. Most common tasks: making beds, doing laundry, cleaning kitchen and bathrooms, check in/out guests, making new reservations, handling payments. Housekeeping and office work. Most common tasks: making beds, doing laundry, cleaning kitchen and bathrooms, check in/out guests, making new reservations, handling payments.

  • Aviator Finland Oy
    • Helsinki, Southern Finland, Finland
    • Customer Service Agent
      • Sep 2017 - Nov 2018

      Working for previous employer before continuing traveling. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations. Working for previous employer before continuing traveling. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations.

  • NF & CA Beaumont
    • Dorrigo, New South Wales, Australia
    • Potato sorter
      • May 2017 - Jun 2017

      Potato sorter; working outside on the field. Potato sorter; working outside on the field.

  • Bells beach backpackers
    • Torquay, Victoria, Australia
    • Housekeeper
      • Dec 2016 - Apr 2017

      Cleaning common facilities and rooms, making beds, doing laundry, office work; checking in/out guests, handling reservations Cleaning common facilities and rooms, making beds, doing laundry, office work; checking in/out guests, handling reservations

  • Imperial Rhino
    • Torquay, Victoria, Australia
    • Waitress
      • Dec 2016 - Feb 2017

      Customer service, waitressing, helping in the kitchen (doing dishes, preparing food) Customer service, waitressing, helping in the kitchen (doing dishes, preparing food)

  • Aviator Finland Oy
    • Helsinki, Southern Finland, Finland
    • Customer Service Agent
      • Apr 2016 - Sep 2016

      Summer job. Working for previous employer before going traveling again. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations. Summer job. Working for previous employer before going traveling again. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations.

  • Mackays bananas
    • Tully, Queensland, Australia
    • Laborer
      • Mar 2015 - Sep 2015

      Sorting and packing bananas. Also driving tractor for cutting crew and helping all around as needed. Sorting and packing bananas. Also driving tractor for cutting crew and helping all around as needed.

    • United Kingdom
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Agent
      • Jun 2008 - Dec 2014

      Work included various tasks at the check in, boarding gates and ticket office. Check in - check in passengers and their luggage and also help them with self-service kiosks - take excess baggage/extra service charges - check passengers travel documents meet the regulations of the destination country - familiarize passengers with dangerous goods regulations Boarding gates - make announcements and give passengers accurate information regarding boarding time - make sure boarding will happen fluently and smooth - check passengers hand luggage and check them in if needed - help the leading gate agent as required Ticket office - sell tickets and make changes to existing ones - making catering orders - bookkeeping and reporting - take care of money transactions and monthly sales settlements - handling flight irregulations according to airlines rules, rerouting passengers Work was really customer oriented. Strong stress handling skills and being able to keep up with a fast paced and fast changing work environment was a must. Show less

Education

  • Laurea University of Applied Sciences
    Bachelor's degree, Business Administration and Management, General
    2020 -
  • Liiketalousopisto Helsinki-Malmi
    Travel industry
    2006 - 2008
  • Helsingin luonnontiedelukio
    Secondary school graduate
    2003 - 2006
  • Universitatea Transilvania din Brașov
    Bachelor's degree, Business/Managerial Economics
    2021 - 2022

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