Tiina Tynjälä
Office assistant at Helsingin kaupungin asunnot Oy (Heka) / Helsinki City Housing Company- Claim this Profile
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Bio
Credentials
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Fundamentals of Digital Marketing Certification
Google Digital GarageOct, 2021- Nov, 2024 -
Inbound Marketing
HubSpot AcademyNov, 2021- Nov, 2024 -
Inbound Sales
HubSpot AcademyNov, 2021- Nov, 2024 -
Inbound Certification
HubSpotOct, 2021- Nov, 2024
Experience
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Helsingin kaupungin asunnot Oy (Heka) / Helsinki City Housing Company
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Finland
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Real Estate
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1 - 100 Employee
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Office assistant
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Oct 2022 - Present
Responsibilities include, but not limit to: Mail handling and guest reception Office supplies and key management Maintenance of office contact information Purchasing ICT and telephone equipment Invoicing based on encumbrance contracts Resident invoicing Management of resident activity information and preparation of payments in Populus Exporting old contracts and documents to M-Files Responsibilities include, but not limit to: Mail handling and guest reception Office supplies and key management Maintenance of office contact information Purchasing ICT and telephone equipment Invoicing based on encumbrance contracts Resident invoicing Management of resident activity information and preparation of payments in Populus Exporting old contracts and documents to M-Files
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Lidl Suomi
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Finland
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Retail
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700 & Above Employee
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Warehouse Employee
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May 2022 - Sep 2022
Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting. Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting.
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Lidl Suomi
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Finland
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Retail
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700 & Above Employee
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Customer Assistant
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Mar 2021 - Aug 2021
Versatile tasks, e.g. being cashier, providing excellent customer service, unpacking stock and shelving products, tidying up the store as needed Versatile tasks, e.g. being cashier, providing excellent customer service, unpacking stock and shelving products, tidying up the store as needed
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Posti Group Oyj
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Finland
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Corporate customer service agent
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Jan 2020 - Dec 2020
Customer service for corporate customers done by phone, chat and email. Customer service for corporate customers done by phone, chat and email.
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Keslog Oy
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Warehouse Employee
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Oct 2019 - Dec 2019
Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting. Collecting customer orders depending on the instructions. Working quickly but with care. Physical work that includes heavy lifting.
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Multani Orchard Ltd
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Te Puke
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Kiwi orchard handyman
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May 2019 - Jul 2019
Picking kiwi fruit and planting new orchard. Working quickly and efficiently and as a member of a small team. Being able to endure heavy physical work on daily basis. Picking kiwi fruit and planting new orchard. Working quickly and efficiently and as a member of a small team. Being able to endure heavy physical work on daily basis.
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Pieters Horticulture
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Western Bay of Plenty
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Kiwi picker
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Mar 2019 - May 2019
Picking kiwi fruit. Working in a high paced environment with care to ensure the best quality of the fruit. Picking kiwi fruit. Working in a high paced environment with care to ensure the best quality of the fruit.
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Bells Beach Backpackers
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Torquay, Victoria, Australia
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Office Assistant
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Nov 2018 - Feb 2019
Housekeeping and office work. Most common tasks: making beds, doing laundry, cleaning kitchen and bathrooms, check in/out guests, making new reservations, handling payments. Housekeeping and office work. Most common tasks: making beds, doing laundry, cleaning kitchen and bathrooms, check in/out guests, making new reservations, handling payments.
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Aviator Finland Oy
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Helsinki, Southern Finland, Finland
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Customer Service Agent
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Sep 2017 - Nov 2018
Working for previous employer before continuing traveling. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations. Working for previous employer before continuing traveling. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations.
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NF & CA Beaumont
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Dorrigo, New South Wales, Australia
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Potato sorter
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May 2017 - Jun 2017
Potato sorter; working outside on the field. Potato sorter; working outside on the field.
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Bells beach backpackers
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Torquay, Victoria, Australia
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Housekeeper
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Dec 2016 - Apr 2017
Cleaning common facilities and rooms, making beds, doing laundry, office work; checking in/out guests, handling reservations Cleaning common facilities and rooms, making beds, doing laundry, office work; checking in/out guests, handling reservations
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Imperial Rhino
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Torquay, Victoria, Australia
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Waitress
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Dec 2016 - Feb 2017
Customer service, waitressing, helping in the kitchen (doing dishes, preparing food) Customer service, waitressing, helping in the kitchen (doing dishes, preparing food)
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Aviator Finland Oy
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Helsinki, Southern Finland, Finland
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Customer Service Agent
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Apr 2016 - Sep 2016
Summer job. Working for previous employer before going traveling again. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations. Summer job. Working for previous employer before going traveling again. Working at the check in, boarding gates and ticket office. Taking care of customers and sales on daily basis. Handling flight irregulations.
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Mackays bananas
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Tully, Queensland, Australia
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Laborer
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Mar 2015 - Sep 2015
Sorting and packing bananas. Also driving tractor for cutting crew and helping all around as needed. Sorting and packing bananas. Also driving tractor for cutting crew and helping all around as needed.
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Servisair
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Customer Service Agent
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Jun 2008 - Dec 2014
Work included various tasks at the check in, boarding gates and ticket office. Check in - check in passengers and their luggage and also help them with self-service kiosks - take excess baggage/extra service charges - check passengers travel documents meet the regulations of the destination country - familiarize passengers with dangerous goods regulations Boarding gates - make announcements and give passengers accurate information regarding boarding time - make sure boarding will happen fluently and smooth - check passengers hand luggage and check them in if needed - help the leading gate agent as required Ticket office - sell tickets and make changes to existing ones - making catering orders - bookkeeping and reporting - take care of money transactions and monthly sales settlements - handling flight irregulations according to airlines rules, rerouting passengers Work was really customer oriented. Strong stress handling skills and being able to keep up with a fast paced and fast changing work environment was a must. Show less
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Education
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Laurea University of Applied Sciences
Bachelor's degree, Business Administration and Management, General -
Liiketalousopisto Helsinki-Malmi
Travel industry -
Helsingin luonnontiedelukio
Secondary school graduate -
Universitatea Transilvania din Brașov
Bachelor's degree, Business/Managerial Economics