Tiia Kostiainen

Vocational Trainer at Taitotalo
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Swedish Full professional proficiency
  • German Limited working proficiency
  • Italian Elementary proficiency

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Credentials

  • Johdatus palvelumuotoiluun (2 op)
    University of Lapland
    Oct, 2022
    - Nov, 2024
  • Mentorointiohjauskoulutus (2 op)
    Xamk - South-Eastern Finland University of Applied Sciences
    Aug, 2022
    - Nov, 2024
  • Johdatus digitaaliseen fasilitointiin
    Howspace
    Jun, 2022
    - Nov, 2024
  • Tietoturva ja Tietosuoja, taso 2
    Taitotalo
    Apr, 2022
    - Nov, 2024
  • Opetuksen pelillistäjä, peruskäyttäjä
    Taitotalo
    Dec, 2021
    - Nov, 2024
  • Verkkokurssin toteuttaja, perustaso
    Taitotalo
    Dec, 2021
    - Nov, 2024
  • Tietoturva ja Tietosuoja, taso 1
    Taitotalo
    Nov, 2021
    - Nov, 2024
  • Aktiivinen kuuntelu
    Häme University of Applied Sciences, HAMK
    Mar, 2020
    - Nov, 2024
  • Intohimo ja itsensä motivoiminen
    Häme University of Applied Sciences, HAMK
    Mar, 2020
    - Nov, 2024
  • Toisten kunnioittaminen
    Häme University of Applied Sciences, HAMK
    Mar, 2020
    - Nov, 2024
  • Yrittäjyystrendit ja yrittäjyyspedagogiikka
    Oulu University of Applied Sciences
    Mar, 2020
    - Nov, 2024
  • Lean Foundation Training for Office
    Philips Lighting
    Oct, 2016
    - Nov, 2024
  • Customer Service Officer certificate
    Nordea
    Feb, 2013
    - Nov, 2024

Experience

    • Finland
    • Professional Training and Coaching
    • 200 - 300 Employee
    • Vocational Trainer
      • Jan 2020 - Present

      Vocational trainer for business and administration students in Taitotalo (former known as Amiedu), coaching students, helping them to figure out and plan their study-paths, teaching, evaluating students' skills and knowledge, educational planning Vocational trainer for business and administration students in Taitotalo (former known as Amiedu), coaching students, helping them to figure out and plan their study-paths, teaching, evaluating students' skills and knowledge, educational planning

    • Finland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Vocational Trainer
      • Oct 2019 - Dec 2019

      Vocational trainer for business and administration students, coaching students, helping them to figure out and plan their study-paths, teaching, evaluating students' skills and knowledge, educational planning Vocational trainer for business and administration students, coaching students, helping them to figure out and plan their study-paths, teaching, evaluating students' skills and knowledge, educational planning

    • Finland
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Job Seeking Coach
      • Apr 2018 - Oct 2019

      Working as job seeking trainer in public employment and business services, coaching customers with issue regarding e.g. CVs, job applications and how to act with the TE-office. The job includes all kinds of different customer service tasks as well as guidance and teaching missions. Also working with other projects, and coaching both groups and individuals in their job seeking and career issues. Working as job seeking trainer in public employment and business services, coaching customers with issue regarding e.g. CVs, job applications and how to act with the TE-office. The job includes all kinds of different customer service tasks as well as guidance and teaching missions. Also working with other projects, and coaching both groups and individuals in their job seeking and career issues.

    • Netherlands
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Specialist
      • Apr 2016 - Aug 2017

      Working in professional lighting department in a supporting role between sales, marketing and Philips' wholesaler channel, tasks include e.g. taking care how Philips' products (lamps and luminaries) are placed, seen and known in the wholesalers' stores through entire Finland, helping in product presentations and product updates and launches, carrying out different kind of sales promotion tasks. Working in professional lighting department in a supporting role between sales, marketing and Philips' wholesaler channel, tasks include e.g. taking care how Philips' products (lamps and luminaries) are placed, seen and known in the wholesalers' stores through entire Finland, helping in product presentations and product updates and launches, carrying out different kind of sales promotion tasks.

    • Finland
    • Banking
    • 700 & Above Employee
    • Customer Service Officer
      • Apr 2011 - Mar 2016

      Meeting with customers on a daily basis and counseling them in everyday banking, loans, credit cards and savings. Training the new employees, representing Nordea in different occasions such as student events for example, working as IT-contact person and participating in testing and piloting new version of company's intern systems and programs. Meeting with customers on a daily basis and counseling them in everyday banking, loans, credit cards and savings. Training the new employees, representing Nordea in different occasions such as student events for example, working as IT-contact person and participating in testing and piloting new version of company's intern systems and programs.

    • Cashier
      • Aug 2008 - Nov 2010

      Working part time and all summers during my studies in Haaga-Helia: cashier work, archiving and mailing tasks, inventory and telephone exchange duties. Working part time and all summers during my studies in Haaga-Helia: cashier work, archiving and mailing tasks, inventory and telephone exchange duties.

    • Finland
    • Education Administration Programs
    • 1 - 100 Employee
    • International Coordinator
      • Jan 2010 - Apr 2010

      Marketing company and its student exchange programs to Swedish universities, communicating with the Swedish universities, translating Finnish marketing material to Swedish and also participating in different marketing events in Finland. Marketing company and its student exchange programs to Swedish universities, communicating with the Swedish universities, translating Finnish marketing material to Swedish and also participating in different marketing events in Finland.

    • Denmark
    • Financial Services
    • 700 & Above Employee
    • Customer Service Officer
      • May 2008 - Aug 2008

      Working as customer service officer in Danske Bank's call center and helping customer on the phone with issues regarding cards, accounts, meetings etc. Working as customer service officer in Danske Bank's call center and helping customer on the phone with issues regarding cards, accounts, meetings etc.

    • Figure Skating Coach
      • Aug 2004 - Apr 2007

      Coaching young skaters to learn how to skate, also being part of planning and implementing the annual shows of the skating club. Coaching young skaters to learn how to skate, also being part of planning and implementing the annual shows of the skating club.

Education

  • Haaga-Helia School of Vocational Teacher Education
    Vocational Teacher
    2019 - 2020
  • University of Jyväskylä
    Open university, Basic Studies in Educational Science (25 ECTS)
    2018 - 2018
  • Åbo Akademi
    Master of Business Administration (M.B.A.), International Marketing
    2013 - 2015
  • HAAGA-HELIA University of Applied Sciences
    Bachelor of Business Administration (BBA), Marketing
    2007 - 2011
  • University of Gävle
    Exchange student, Marketing
    2009 - 2009
  • Naantalin lukio
    Matriculation examination
    2004 - 2007

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