Experience

ClassBento
• United States
• Technology, Information and Internet
• 1 - 100 Employee
• Junior Content Writer

  • May 2022 - Present


Koorong

• Australia
• Retail
• 1 - 100 Employee

• Call Centre Assistant

  • Jul 2021 - May 2022

  - Trained with the manager over lockdown on customer service knowledge and how to respond to customer inquiries and concerns in a professional and friendly way Started back in October 2021: - Took calls from customers all over Australia by operating a softphone and Distrib system expertly - Wrote emails and replied to customers in order to understand their needs - Trained with the manager over lockdown on customer service knowledge and how to respond to customer inquiries and concerns in a professional and friendly way Started back in October 2021: - Took calls from customers all over Australia by operating a softphone and Distrib system expertly - Wrote emails and replied to customers in order to understand their needs



Her Culture

• United States
• Writing and Editing
• 1 - 100 Employee

• Freelance Blog Writer

  • Jan 2021 - Jun 2021

  - Pitched new article topics to supervisor with creativity and freedom based on online trends - Worked with allocated editors to create a well-read, inspiring article that connects to readers and new visitors - Pitched new article topics to supervisor with creativity and freedom based on online trends - Worked with allocated editors to create a well-read, inspiring article that connects to readers and new visitors



Kiindred ™

• Australia
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Content Writer

  • Apr 2020 - Jul 2020

  - Planned and produced 22 weeks of curated and innovative content, maintaing an appropriate tone and style for parents and kids - Written website copy to ensure SEO and keywords are used effectively, ranking websites in higher search results - Planned and produced 22 weeks of curated and innovative content, maintaing an appropriate tone and style for parents and kids - Written website copy to ensure SEO and keywords are used effectively, ranking websites in higher search results



CulturalPulse

• Australia
• Marketing Services
• 1 - 100 Employee

• Editorial Intern

  • Dec 2018 - Mar 2019

  - Researched, produced and edited articles, ensuring relevance to an Australian audience - Pitched and interviewed clients, providing a high level of enthusiasm and professionalism - Managed social media platforms such as Instagram, Facebook and Twitter by writing captions and publishing posts at the best times on respective platforms - Researched, produced and edited articles, ensuring relevance to an Australian audience - Pitched and interviewed clients, providing a high level of enthusiasm and professionalism - Managed social media platforms such as Instagram, Facebook and Twitter by writing captions and publishing posts at the best times on respective platforms



Tutor

• Bangladesh
• Education Management
• 200 - 300 Employee

• Private English tutor

  • Aug 2016 - Nov 2017

  - Designed imaginative lesson plans and activities tailored to boost the students’ interest in English - Monitored several workbooks, with paying attention to catching little errors and typos and consulted routinely with their parents for strengths and means for improvement - Designed imaginative lesson plans and activities tailored to boost the students’ interest in English - Monitored several workbooks, with paying attention to catching little errors and typos and consulted routinely with their parents for strengths and means for improvement