Tiffany Batton, MBA

Agile Project Manager at Continuus Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Milwaukee, Wisconsin, United States, US

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Divya Swain

I worked with Tiffany at one of the leading Insurance client locations of Infosys at US on several projects related to analytics dashboards. I was continuously impressed by her professional acumen. Tiffany combines sharp analysis skills with strong intuition. She is a wonderful team player, optimistic, engaging and easy to get along with. She fostered many positive relationships within the organization. I strongly believe that she is a great fit for all her future roles.

Jim Dawkins, POPM

I was the manager of the Software QA department responsible for bringing Tiffany onto the development project. On the first day, she starting contributing to project by making suggestions of how the financial reports could/should be tested. She new the business material and worked expeditiously to complete each task. The whole team was pleased with her work and would not hestitate to bring her back should the need arise.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Agile Project Manager
      • Jul 2023 - Present

      The EQ Tech Agile Project Manager is responsible for managing EQ Tech sprints, coordinating cross-team dependencies, maintaining accurate sprint and project level reporting data, and managing up to the Equity Tech Program Manager. Responsibilities - Advanced planning and execution of Equity Analytics and Custom Development sprints in Jira - Agile adoption and process improvement within the team - Coordinating cross-team dependencies - Accurate EQ Tech sprint reporting in Jira - Accurate EQ Tech project reporting in PlanView - Understanding business context and priorities - Informing EQ Tech Program Manager of relevant risks, issues, and deliverables Activities - Organizing content in Jira: projects, epics, milestones, risks, backlog, sprints, and releases - Scheduling and facilitating backlog grooming, sprint planning, and retrospective sessions - Proactively planning grooming sessions that require business user input - Eliciting user stories and identifying success criteria - Ongoing coordination and aligning with Data Tech and Infrastructure Project Mangers - Summarizing business value delivered in each sprint or release - Continual learning of Equity Research and IT teams’ roles, goals, pain points, and technologies - Representing EQ Tech on the IT Process Improvement Working Group - Representing EQ Tech in quarterly Project Management Group meetings - Working with project team and sponsors to update project status, health, and resources monthly Show less

    • Ireland
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Project Manager/Business Analyst
      • Oct 2019 - Feb 2023

      I was the project manager of a multimillion-dollar, very prominent international SAP Concur software implementation project. I oversaw a complex legal operations effort that involved working with IT, legal operations, and a third party vendor to build new software and execute process enhancements. In order to pinpoint areas that needed improvement, I offered business process analysis. I served as a Business Analyst from 2019 to 2022. • Promoted to Project Manager; led a multi-million dollar global travel & expense software implementation project to completion. • Recognized for decreasing errors and providing actionable insights by analyzing data in alliance with company executives. • Minimized risk of defects/issues impacting projects and delivered successful project by establishing test plans and scenarios. • Defined requirements and delivered effective, efficient final product/solution in collaboration with global subject matter experts. • Designed customized solutions that met clients' business requirement and fulfilled user stories with team members. • Developed as-is and to-be process flows to support the design of Lega Tracker solution for Legal Operations. • Participated in key meetings with clients including requirement sessions, system demos, UAT, and end-user training. • Elicited requirements using various techniques; interviews and documentation, BRDs, and functional/technical specifications. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Scrum Master/Business Intelligence Consultant
      • Dec 2014 - Mar 2019

      By gathering requirements, creating user stories, and establishing acceptance criteria for features and Product Backlog Items (PBIs), I was able to give the development team clear direction. I helped with intricate analysis of business issues and anticipating important business factors for the Field & Home Office. Also, I evaluated adoption for the Enterprise Compliance Department and made a recommendation. • Promoted to Scrum Master and led a Scrum team with 4 members to identify and resolve issues and roadblocks early on. • Functioned as Business Intelligence Consultant from 2014 to 2017. • Developed user stories to support the design of compliance reporting for Enterprise Compliance Department.• Identified opportunities for improvement and developed strategies to address business challenges effectively and efficiently.• Delivered high-quality software solutions by leading Scrum ceremonies including daily stand-ups, iteration plans/review/retro and backlog grooming sessions while coaching the team on the SAFe Agile framework. Show less

    • Metrics & Analytical Consultant
      • May 2013 - Dec 2014

      Completed projects on-time, within budget by coordinating large non-technical corporate project operations including schedules, resource allocation. Defined and socialized process improvement metrics across operations departments within Northwestern Mutual to drive operational excellence, improve efficiency and effectiveness, and enhance customer satisfaction. • Drove business success and supported stakeholders in making informed decisions by summarizing analysis results into user-friendly deliverables and translating comprehensive data into business-appropriate communications/recommendations. • Optimized business processes by measuring Enterprise Operations projects' success with various project management methods. • Improved efficiency, quality, and customer satisfaction by supporting continuous process improvement initiatives. Show less

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Project Manager/Senior Implementation Analyst
      • Jun 2010 - Apr 2013

      I oversaw project teams to make sure they each produced outcomes in line with goals. By organizing the completion of projects and managing operational management initiatives within the project management team, I was able to deliver the stipulated goods or services. I served as a team member's coach and mentor, offering direction and assistance in the areas of stakeholder management and software development. • Created and fostered an environment of successful delivery and continuous improvement that increased team engagement. • Achieved strategic goals by leading cost containment, process improvement, and standardization processes. • Developed and maintained project plans, schedules, and resource allocation throughout the project lifecycle. Show less

Education

  • Cardinal Stritch University
    Master of Business Administration (MBA)
  • Cardinal Stritch University
    Bachelor of Science - BS, Business Administration

Community

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