Tiffany Arroyo
Account Manager at Yolk Academy- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Portuguese Elementary proficiency
Topline Score
Bio
Experience
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Yolk Academy
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Spain
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Higher Education
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1 - 100 Employee
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Account Manager
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Oct 2020 - Present
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MANGO
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Spain
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Retail Apparel and Fashion
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700 & Above Employee
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E-Commerce Account Manager
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Sep 2018 - Oct 2020
Develop, maintain relationships and provide customer service to B2B wholesale online partners such as ASOS, Stitch Fix, The ICONIC, NOON and About You. Implementation of the overall strategy for Key Accounts based on global market strategies jointly with the sales manager. Represent the interests of both Mango and the Key Accounts to constantly look for value adding solutions that meet both parties needs to maximize the business. Plan, prioritize, and manage multiple tasks at a time and delivered on tight deadlines. Show less
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DHL Global Forwarding
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Junior Key Account Manager (Internship)
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Apr 2018 - Jul 2018
Coordinated pharmaceutical airfreight shipments between the shipper in Spain and the DHL agent at the final destination. Worked closely with companies such as Grifols, Esteve and Boehringer-Ingelheim to ensure a swift process and customer satisfaction. Prepared the documentation necessary for export and obtained required certification for each type of merchandise. Coordinated pharmaceutical airfreight shipments between the shipper in Spain and the DHL agent at the final destination. Worked closely with companies such as Grifols, Esteve and Boehringer-Ingelheim to ensure a swift process and customer satisfaction. Prepared the documentation necessary for export and obtained required certification for each type of merchandise.
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PCM
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Greater Los Angeles Area
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Team Manager
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Mar 2017 - Aug 2017
Responsible for overseeing and leading a group of 4-10 employees. Outlined site policies and optimal work and safety procedures. Maintained operational efficiency with proactive oversight and corrections. Evaluated employee performance, set goals, and developed improvement plans. Researched products and services to add value and improve Company efficiency . Responsible for overseeing and leading a group of 4-10 employees. Outlined site policies and optimal work and safety procedures. Maintained operational efficiency with proactive oversight and corrections. Evaluated employee performance, set goals, and developed improvement plans. Researched products and services to add value and improve Company efficiency .
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Education
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Universitat Pompeu Fabra
Master’s degree, International Commerce -
University of California, Santa Barbara
Bachelor of Arts (B.A.), International/Global Studies