Firm Administrator

• Nov 2018 - Present

Oversee the firm's finance, human resource, administrative, marketing, information systems, and facilities management functions.

Senior Staff Accountant

• Jan 2016 - Nov 2018

Performed and oversaw governmental audits. Specialized in financial statement preparation and single audits.

Audit Specialist

• Apr 2013 - Jan 2016

Associate Real Estate Accountant

• Jul 2012 - Apr 2013

Prepared all aspects of the financial statement package, including bank reconciliations, creating and posting journal entries, general ledger review and completion of backup schedules. Prepared all aspects of the financial statement package, including bank reconciliations, creating and posting journal entries, general ledger review and completion of backup schedules.

Assistant Manager of Room Operations

• Dec 2010 - Jan 2012

Managed 21 employees in the front desk, concierge, bell staff, and AYS areas. Budgeted front office spending through proper staff scheduling and inventory management of gift shop. Created spreadsheets to track the profitability of sales promotions. Monitored guest satisfaction scores and achievement of guest satisfaction goals. Effectively resolved customer complaints.

Front Office Manager

• Jan 2009 - Nov 2010

Interviewed, hired, trained, and scheduled all front desk and breakfast employees. Coordinated front desk, sales, housekeeping, and maintenance efforts. Maintained consistent, quality customer service.