Substitute Teacher

• Dec 2022 - Present

Administrative Assistant, trainer, co-manager

• Jul 2017 - Jul 2018

Assists in responding to routine computer and related program equipment problems. Interacts daily with patients (participants), management; in and outside the agency, such as vendors, providers, state and city officials. ● Oversee the Program's administrative with Human Resources personnel coordinating all new employees, Handled Onboarding, Training, and support to all four eastern recovery programs and multiple locations. Entered all data into various databases Assists in responding to routine computer and related program equipment problems. Interacts daily with patients (participants), management; in and outside the agency, such as vendors, providers, state and city officials. ● Oversee the Program's administrative with Human Resources personnel coordinating all new employees, Handled Onboarding, Training, and support to all four eastern recovery programs and multiple locations. Entered all data into various databases

Office Manager

• Aug 2016 - Jun 2017

● QuickBooks, Acculynx, Dropbox, Microsoft ● Scheduling and coordinating appointments for all clients, all employees, all coordination between contractors and vendors, assistant to all Owners and Estimators. ● Answering multiple phone lines, invoicing of all customers, account receivables, account payables, and collections, handling payment records and deposits, and keeping all files for both businesses and customers up to date. ● Assisted with the training, ordering Supplies, handling all new employee information in QuickBooks, payroll hours and information in QuickBooks, handled the requests of certificate of Insurance and form W-9 Show less

Financial Services Representative

• Nov 2014 - May 2016

● Collecting on Past Due Accounts, working accounts that are 30,60, 90+ past due, processed payments, assisted with payment arrangements. ● Customer Service, educating all customers, troubleshooting issues learn and integrate information from company guidelines and laws related to collections ● Extreme computer skills, typing and handling multiple calls at once, multitasking with multiple systems while listening to the customer, retrieving and sharing information. ● Collecting on Past Due Accounts, working accounts that are 30,60, 90+ past due, processed payments, assisted with payment arrangements. ● Customer Service, educating all customers, troubleshooting issues learn and integrate information from company guidelines and laws related to collections ● Extreme computer skills, typing and handling multiple calls at once, multitasking with multiple systems while listening to the customer, retrieving and sharing information.

Office and Human Resource Manager

• Jan 2004 - May 2014

● QuickBooks, Reconciled all accounts and deposits, generated all accounting reports, worked closely with CPA ● Handled the requests of certificate of Insurance and form W-9, all Payroll, payroll taxes (liabilities biweekly and quarterly), Health Care enrollment and keeping records current, all accounting (invoices, receivables, payables, and collections), all vendors, all customers, all employees, all data entering, filing the Annual Report each year. ● Scheduled employees, supply delivery (to incoming vessels in the area), and chemical delivery and Work via tugs and barges to and from Invista, Colonial Oil, and International Paper. ● Created company policies and procedures (safety, training, drug testing, etc.), had to be approved by Homeland Security, OSHA, and Coast Guard and made sure these policies were enforced, maintained current file of Forms 2290 (Heavy Highway Vehicle Use Tax Return) and fuel stickers. Show less