Tiffany Viveros
Business Development Manager at RNA Associates Inc- Claim this Profile
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English -
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Some Kitchen Spanish -
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Bio
Justine Burdette
Tiffany creates environments in which customers are delighted by competent and confident salespeople and best in class products. As a Training Store Manager with Caribou Coffee I had the privilege of working along-side Tiffany, who was also a Store Manager. Over the course of 18 months, Tiffany became my sounding board: from motivating employees to new product roll-outs, Tiffany was always willing to share her best practices with me and provided through provoking questions that ultimately helped me do my job better. A trip to her café location was daily indulgence for many, and for those of us in the business, a lesson in compassionate leadership.
Justine Burdette
Tiffany creates environments in which customers are delighted by competent and confident salespeople and best in class products. As a Training Store Manager with Caribou Coffee I had the privilege of working along-side Tiffany, who was also a Store Manager. Over the course of 18 months, Tiffany became my sounding board: from motivating employees to new product roll-outs, Tiffany was always willing to share her best practices with me and provided through provoking questions that ultimately helped me do my job better. A trip to her café location was daily indulgence for many, and for those of us in the business, a lesson in compassionate leadership.
Justine Burdette
Tiffany creates environments in which customers are delighted by competent and confident salespeople and best in class products. As a Training Store Manager with Caribou Coffee I had the privilege of working along-side Tiffany, who was also a Store Manager. Over the course of 18 months, Tiffany became my sounding board: from motivating employees to new product roll-outs, Tiffany was always willing to share her best practices with me and provided through provoking questions that ultimately helped me do my job better. A trip to her café location was daily indulgence for many, and for those of us in the business, a lesson in compassionate leadership.
Justine Burdette
Tiffany creates environments in which customers are delighted by competent and confident salespeople and best in class products. As a Training Store Manager with Caribou Coffee I had the privilege of working along-side Tiffany, who was also a Store Manager. Over the course of 18 months, Tiffany became my sounding board: from motivating employees to new product roll-outs, Tiffany was always willing to share her best practices with me and provided through provoking questions that ultimately helped me do my job better. A trip to her café location was daily indulgence for many, and for those of us in the business, a lesson in compassionate leadership.
Credentials
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Illinois Sanitation Certificate
Illinois Department of Public HealthDec, 2018- Nov, 2024
Experience
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RNA Associates Inc
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United States
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Events Services
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1 - 100 Employee
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Business Development Manager
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Apr 2022 - Present
Manage the sales for exhibitions at conferences. Manage the sales for exhibitions at conferences.
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Stay-at-home Mom
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Mar 2021 - Present
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Club Demonstration Services
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United States
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Retail
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700 & Above Employee
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Operations Manager & Regional Trainer
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Jun 2015 - Mar 2021
Lead a team of 45 sales advisors in a flagship location in product demonstrations for 3-5K members per day. • Coach staff in achieving sales goals, achieving a 10% increase in sales with a total of $3.3M total revenue for Costco. • Trained 4 Event Managers, 6 Shift Supervisors, and 45 International Managers for CDS operations in Canada. • Consistently develops and edits company training materials for management operations. • Fosters relationships with Costco staff to produce a cohesive working environment. • Coaches staff in best practices for member engagement, sales tactics, and customer service through recognition and daily pre-shift meetings. • Diligently communicates with all levels within CDS to achieve results with scheduled demonstrations and generating new demonstrations within Costco location. • Manage daily communications regarding scheduled demonstrations, in-warehouse demonstrations, and frequent changes to demonstrations. • Incorporates a positive work environment through positive reinforcement and consistent communication.
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Peet's Coffee
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Retail
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700 & Above Employee
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Store Manager
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Aug 2014 - Apr 2015
Store Manager, led a team of 15 in a newly built company location. Daily responsibilities include leading a team in driving top line sales through customer engagement using best practices with customer service, and sharing a passion for coffee and tea products. Led and managed company owned stores, responsible for managing and analyzing store financials, and consistently hired and trained a team of passionate employees. Store Manager, led a team of 15 in a newly built company location. Daily responsibilities include leading a team in driving top line sales through customer engagement using best practices with customer service, and sharing a passion for coffee and tea products. Led and managed company owned stores, responsible for managing and analyzing store financials, and consistently hired and trained a team of passionate employees.
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Caribou Coffee
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United States
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Food and Beverage Services
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700 & Above Employee
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Store Manager
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Jul 2010 - Aug 2014
Led and inspired teams in various demographic areas. Increased profitability and focused on budgetary requirements. Responsible for managing and analyzing store financials in annual store volumes of $300K-$950K.Increased store comp sales by 5% within 4 months.
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Team Member/Shift Supervisor
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Jun 2009 - Jul 2010
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Cooper's Hawk Winery and Restaurants
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United States
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Food and Beverage Services
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700 & Above Employee
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Server,Trainer
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Nov 2008 - Apr 2010
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Banquet Cook, Trainer
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Jul 2006 - Aug 2008
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Pappas Restaurants, Inc.
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United States
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Restaurants
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700 & Above Employee
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Server, Cook, Trainer
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Mar 2004 - Jul 2006
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Education
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2015 - 2016
DeVry University
Bachelor's Degree, Technical Management -
2004 - 2007
Harper College
Associate of Arts and Sciences (AAS), Hospitality Management -
1999 - 2002
William Fremd High School Palatine, IL
Community
