Tiffany Thao Vo
Counselor at Progress Study Consultancy- Claim this Profile
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Bio
Experience
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Progress Study Consultancy
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Education Administration Programs
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1 - 100 Employee
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Counselor
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2012 - Present
• Admissions Consultant Australian study includes direct counseling, telephone and online counseling. • Follow up to potential students, • Resolve work related to students who are in charge. Complete all paperwork related to the study procedures. For example: letter of offer, visa interview, proof of financial guidance, arranging accommodation… • Contact to the universities or foreign partners of the work related to the students procedures are in charge • Update and provide information of Australian study • Interpreter / compiler for seminars and educational events, the paper record. • Participate in events scheduled student assignment: exhibitions, workshops, talks and direct advice etc ... • Manage detailed information of customers are in charge. • Develop a list of customers assigned to consulting contract. • Doing the work under the direction of management. Show less
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Team Lead
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Aug 2008 - Sep 2010
• Managed abouts 20 persons • Push team- mates to achive targets • Give professional advices and talk to customers into making contract • Open wide customer list, both individual and company customers • Make monthly business plan upon on the monthly target • Train new telesales and producets • Connect member, improve team – work spirit between team – mates. • Managed abouts 20 persons • Push team- mates to achive targets • Give professional advices and talk to customers into making contract • Open wide customer list, both individual and company customers • Make monthly business plan upon on the monthly target • Train new telesales and producets • Connect member, improve team – work spirit between team – mates.
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Customer Service Excutive
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Oct 2007 - Aug 2008
• Work as assistant of sales departement in taking care of customers • Take care and maintaining relationships with formers clients, current customer ans potential customer • Contact and update product information from suppliers • Identify and resolve any question comments or complaint from customers (if any) • In charge of general reports related to sales, customer care • Work as assistant of sales departement in taking care of customers • Take care and maintaining relationships with formers clients, current customer ans potential customer • Contact and update product information from suppliers • Identify and resolve any question comments or complaint from customers (if any) • In charge of general reports related to sales, customer care
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Education
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University of Economics Ho Chi Minh City
Certificate, Business/Commerce, General -
Hung Vuong University
Bachelor's degree, Engineering ( Post harvest Technology)