Tiffany Soloway
Facility Support Coordinator at Veyo- Claim this Profile
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Topline Score
Bio
Credentials
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ServSafe Manager
Jersey Mike's Subs
Experience
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Veyo
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Facility Support Coordinator
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Jan 2021 - Present
The Client Services (CS) team serves as the primary liaison between healthcare facilities and all other Veyo teamsFacility relationship management, including Grievance Submission.RideView Implementation, Onboarding, Training, Trouble-shooting, and Account Management.Manage operational communications/outreach, as well as developing/suggesting new tools, processes, and policies that will improve our NEMT performance as a whole. Foster strong relationships with healthcare providers, by providing a compassion and solution-oriented experience, focused on servicing them and their patients with holistic access to NEMT services. Show less
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Contact Center Agent
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Feb 2020 - Jan 2021
Answer incoming calls Management and resolve customer complaintsSet up Transportation in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresUptalk servicesOther duties as assigned
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Global Physical Therapy
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United States
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Hospitals and Health Care
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Physical Therapist Assistant
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Jul 2019 - Feb 2020
Sign Patients in Set up appointments Set up patient folders Assist therapist Handle insurance information Input Diagnostic Codes Set up bills for Patient's. Handle all the paperwork/insurance Sign Patients in Set up appointments Set up patient folders Assist therapist Handle insurance information Input Diagnostic Codes Set up bills for Patient's. Handle all the paperwork/insurance
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Metro Cafe
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Hartford, Connecticut, United States
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Associate
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Jul 2019 - Feb 2020
Take customer's orders Open/Close Store Cook the food Temperature control Serve the customers restock product Waitress Dishwasher Take customer's orders Open/Close Store Cook the food Temperature control Serve the customers restock product Waitress Dishwasher
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Jersey Mike's Subs
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United States
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Restaurants
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700 & Above Employee
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Team Manager
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Aug 2018 - Jul 2019
Train, Monitor work performance Open/Close Store Supervise / Manage team Greet customers entering Preform cash duties Receive payments by cash, check, credit cards, vouchers, or authentic debits. Issue receipts, refunds, credits, or change due to customers Assist customers by providing information and resolving their complaints Prepare deposits and bank runs Conduct inventory Prepare paperwork to record and document Team Huddle Prepare sandwiches and soups per customers order, store policy Breakfast/Lunch Show less
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Bruegger's Bagels
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United States
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Restaurants
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500 - 600 Employee
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Shift Manager
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Nov 2014 - Aug 2018
Train, Monitor work performance Open/Close Store Supervise / Manage team Greet customers entering Preform cash duties Receive payments by cash, check, credit cards, vouchers, or authentic debits. Issue receipts, refunds, credits, or change due to customers Assist customers by providing information and resolving their complaints Prepare deposits and bank runs Conduct inventory Prepare paperwork to record and document Team Huddle Catering Coordinator Drove to locations to advertise our Catering Prepare sandwiches and soups per customers order, store policy Breakfast/Lunch Show less
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Potbelly Sandwich Works
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Oct 2013 - Oct 2014
Train, Monitor work performance Supervise / Manage team Greet customers entering Preform cash duties Receive payments by cash, check, credit cards, vouchers, or authentic debits. Issue receipts, refunds, credits, or change due to customers Assist customers by providing information and resolving their complaints Prepare deposits and bank runs Conduct inventory Prepare paperwork to record and document Team Huddle Open/Close Store Prepare sandwiches and soups per customers order, store policy Breakfast/Lunch/ Milkshakes Show less
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Highland Park Market
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United States
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Retail
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1 - 100 Employee
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Deli Clerk
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Sep 2012 - Oct 2013
Selected and packaged products ordered by customers Field, maintained and rotated products and displays Prepared deli trays Operated meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other deli equipment Maintained high standards for product freshness and sanitation Sliced deli meats and cheeses Selected and packaged products ordered by customers Field, maintained and rotated products and displays Prepared deli trays Operated meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other deli equipment Maintained high standards for product freshness and sanitation Sliced deli meats and cheeses
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Aloha Day Care
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United States
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Childcare Provider
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Sep 2011 - Jul 2012
Maintained a safe pay environment Dressed children Changed Diapers Helped Potty Train Observed and monitored children's play activities Sanitized toys and play equipment Maintained a safe pay environment Dressed children Changed Diapers Helped Potty Train Observed and monitored children's play activities Sanitized toys and play equipment
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Gina's Pizza
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Glastonbury, Connecticut, United States
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Waitress
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Jul 2011 - Sep 2011
Take customers orders Serve Them food and drinks Cash out customer orders Take customers orders Serve Them food and drinks Cash out customer orders
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Education
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Great Path Academy at MCC
High School Diploma, General Studies -
Cornerstone Christian Schools
General Studies, Sophmore -
Glastonbury High School
General Studies, Freshman