Experience

Brooklyn Community Housing & Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager-Eviction Prevention

  • Nov 2019 - Present

  Serving as an Eviction Prevention Case Manager for families and adult individuals who are facing an immediate or potential housing crisis. Providing housing-related case management services to all clients including intake assessment, goal setting, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy, and referrals. Contacting landlords to mediate repairs as well as overcharges, address lease renewal issues, or handle pest mitigation. Conducting initial and ongoing assessments into whether a client rent level is correct, whether there living situation have any conditions that require repair, and whether these issues constitute mounting defenses to a court proceeding. Completing case notes upon every interaction with clients, their families, or caregivers, maintaining physical and digital case files, ensuring confidentiality Show less



INSTITUTE FOR COMMUNITY LIVING, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager

  • Feb 2018 - Nov 2019

  Conducted intake interviews and assessments upon admission and promptly identified needed services as well as performed documentation, record keeping, and weekly progress or case notes according to program regulations. Developed interventions and individual service plans consistent with each individual's psycho-social or medical needs. Collaborated with medical, mental health, and treatment program care providers to ensure comprehensive supportive services, formulated client-specific and realistic service plans, and assists clients in meeting their service plan goals. Show less