Tiffany Smallwood
Meteorological Data Analyst at GroundWork Renewables- Claim this Profile
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Bio
Gannet Hallar
Tiffany has been an exceptional undergraduate student at the University of Utah. She often asked insightful questions both in and outside of class, and strived to reach a deep level of understanding of professional opportunities within the field of atmospheric sciences.
Gannet Hallar
Tiffany has been an exceptional undergraduate student at the University of Utah. She often asked insightful questions both in and outside of class, and strived to reach a deep level of understanding of professional opportunities within the field of atmospheric sciences.
Gannet Hallar
Tiffany has been an exceptional undergraduate student at the University of Utah. She often asked insightful questions both in and outside of class, and strived to reach a deep level of understanding of professional opportunities within the field of atmospheric sciences.
Gannet Hallar
Tiffany has been an exceptional undergraduate student at the University of Utah. She often asked insightful questions both in and outside of class, and strived to reach a deep level of understanding of professional opportunities within the field of atmospheric sciences.
Experience
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GroundWork Renewables
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Meteorological Data Analyst
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Mar 2021 - Present
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Discover Financial Services
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United States
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Financial Services
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700 & Above Employee
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Student and Personal Loan Collections Specialist
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Aug 2016 - Jul 2021
I am responsible for collecting charged-off loans. I recover an average of $50,000 per month and have been successful in business quality and compliance measures. I am responsible for analyzing and verifying reporting metrics for incentive payouts on my team. I find outlying or incorrect data in the reporting through tableau. I won the company Excellence Award in October 2020. I won the Amazing Customer Experience Award for outstanding customer service in January 2020.
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Credit Card Collections Specialist
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Feb 2012 - Aug 2016
I collected on open file credit cards that were pending charge off. I was successful in business quality and compliance metrics. I participated in a peer mentoring program where I was responsible for coaching low-performing employees to increase their metrics in Dollars Collected, Balance Conversion, and Call Quality. I won the Amazing Customer Experience Award for outstanding customer service in 2014.
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Education
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2018 - 2021
University of Utah
Bachelor of Science - BS, Atmospheric Sciences and Meteorology -
2015 - 2018
Salt Lake Community College
Associate of Science - AS, General Studies
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