Experience

Consolidated School District of New Britain

• United States
• Education Administration Programs
• 100 - 200 Employee

• Facilities Assistant

  • Jul 2023 - Present

• Administrative Secretary, Academics

  • Sep 2021 - Aug 2023


Slade Middle School
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• Librarian

  • Dec 2018 - Sep 2021


White House Black Market

• Retail
• 700 & Above Employee

• Store Manager

  • Sep 2012 - Aug 2013

  Responsible for managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Directs and supervises associates engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensures weekly schedules are prepared to provide proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. Prepares and oversees physical inventories, ensuring proper accounting of receipts and outflows of merchandise. Recruits, hires, and develops store associates; prepares and conducts all performance appraisals and evaluations; interprets Key Performance Indicator reports and delivers coaching as needed. Show less

• Assistant Store Manager

  • Jul 2012 - Sep 2012

  Responsible for supporting the Store Manger in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.



Gap Inc./Gap

• Legal Services
• 1 - 100 Employee

• Assistant Customer Experience Manager

  • Apr 2009 - Jul 2012

  Hire, train and supervise 15-20 employees in day to day operations and customer experience satisfaction requirements. Coach employee performance by providing effective, constructive feedback to associates in order to meet sales goals, further employee career development and increase retention.Accountable for establishing and communicating the daily, monthly, and yearly goals to employees in order to support the sales, loyalty card program, and individual manager performance. Responsible for maintaining the store’s financial performance by effectively controlling expenses, payroll management and cash management.Partner with Brand Visual Merchant Managers to develop and execute a sales driven layout for all new product, promotional directives, and replenishment. Show less

• General Manager

  • Jul 2007 - Apr 2009

  Accountable for managing the daily operations of a multi-million dollar retail store. Provided overall leadership and management to employees resulting in the maximized store sales and profits. Coached employee performance by providing effective, constructive feedback to associate in order to meet sales goals, further employee career development and increase retention.Executed all company directives for visual presentation, promotional marketing and operational compliance.Responsible for maintaining the store’s financial performance by effective executing expense control, payroll management and payroll management. Show less

• Sales Associate Manager

  • Oct 2004 - Jul 2007

  One of Five managers responsible for all aspects of a 10 million dollar store. Responsible for all of the BodyGap division including; developing associates, coaching for sales, visual execution of new product and replenishment. Increased volume by creating and supporting a loyal customer base with; personal fittings, promotional invites and selling of brand loyalty cards.



Pier 1 Imports

• United States
• Furniture and Home Furnishings Manufacturing

• Store Manager

  • 2003 - 2004

  Provided overall leadership and management to employees resulting in the maximized store sales and profits. Recognized as an effective leader through my ability to establish, communicate and motivate employees to meet company sales goals.

• Store Manager

  • 2001 - 2003

  Recognized as an effective leader through my ability to establish, communicate and motivate employees to meet company sales goals.Coached employee performance by providing effective, constructive feedback to associates in order to drive and maintain a quality customer experience. Excelled in building customer relationships with Pier 1 credit card holders, Designers and Gift Registrants in order to increase opportunities for sales growth. During this time period sales increased by 4% in FY`02 and 3% in FY`03 Show less

• Associate Manager

  • 1999 - 2001

  Hired, trained and supervised 15-20 employees in SELL training, Asset Protection Guidelines and Safety Basics.Partnered with General Manager to gain increased knowledge of general store operations and assumed increased responsibilities. Coached employee performance by providing effective, constructive feedback to associates in order to meet sales goalsPartnered with Visual team to execute all company directives and product roll out to increase sales growth opportunities.

• Assistant Manager/Stockroom Coordinator

  • 1998 - 2001

  Effectively managed inventory and controlled shrinkage Executed Monthly promotional merchandising plans

• Sales Associate

  • 1996 - 1998

  Sales and service, cash handling, store standards