Receptionist

• Aug 2018 - Present

Transcriptionist

• Aug 2019 - Present

Transcription of recorded dictation to a text format. Transcription jobs include: interviews, court proceedings, 911 calls, client intakes, insurance claim call, etc. Transcription of recorded dictation to a text format. Transcription jobs include: interviews, court proceedings, 911 calls, client intakes, insurance claim call, etc.

Staff Writer

• Nov 2017 - Present

Luna Luna Magazine is an online diary and community interested in art, feminism, literature, opinion, sex and the occult. Luna Luna Magazine is an online diary and community interested in art, feminism, literature, opinion, sex and the occult.

Co Owner

• Oct 2014 - Present

Italian carry out and dine-in. Catering and delivery. Movie Catering. Italian carry out and dine-in. Catering and delivery. Movie Catering.

Billing and Collections

• Jun 2009 - Nov 2014

Accommodations Specialist

• Jan 2004 - Oct 2006

Front Desk

• Oct 2000 - Feb 2003

- Opening Team trainer - Sales Coordinator - Front Office Supervisor - VIP Desk Agent - Responsible for Wedding Groups - Handled most correspondence, Introduction/Follow up letter - Handled V.I.P. amenities - Processed and referred reservations for transient and preferred guests - Processed No-Show & Late Cancel reports in order to track losses and recoup any loss revenue. - Handled and processed donation requests - Opening Team trainer - Sales Coordinator - Front Office Supervisor - VIP Desk Agent - Responsible for Wedding Groups - Handled most correspondence, Introduction/Follow up letter - Handled V.I.P. amenities - Processed and referred reservations for transient and preferred guests - Processed No-Show & Late Cancel reports in order to track losses and recoup any loss revenue. - Handled and processed donation requests

Reservations Supervisor

• Jan 2003 - 2003

- Reservations Supervisor of a newly centralized office of over 797 total guest rooms with a total of 4 agents. - Monitored incoming calls for the 3 hotel properties, traced and followed up on Rooming lists and responsible for statusing e-channel and F.I.T allocations. - Maintaining hotel inventory - Processed travel Agent commissions - Main contact for customer issues - No Show/Late Cancel processing/research - Assisted with monthly staff departmental meetings - Reservations Supervisor of a newly centralized office of over 797 total guest rooms with a total of 4 agents. - Monitored incoming calls for the 3 hotel properties, traced and followed up on Rooming lists and responsible for statusing e-channel and F.I.T allocations. - Maintaining hotel inventory - Processed travel Agent commissions - Main contact for customer issues - No Show/Late Cancel processing/research - Assisted with monthly staff departmental meetings