Tiffany Rowley

Guest Services Specialist at Hilton Garden Inn & Homewood Suites Calgary Downtown
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Bio

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Experience

    • Guest Services Specialist
      • Dec 2022 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Clerk
      • Oct 2022 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Representative
      • Aug 2019 - Present

      Checked in and out hotel guests in a confident, professional and friendly manner Provided assistance during guest registration and departure Assisted guests with questions and billing issues Answered phone calls promptly and knowledgeably, ensuring complete and accurate information Provided accurate daily accounting procedures and handling of cash Communicated information of immediate area, services, attractions, and events to guests Checked in and out hotel guests in a confident, professional and friendly manner Provided assistance during guest registration and departure Assisted guests with questions and billing issues Answered phone calls promptly and knowledgeably, ensuring complete and accurate information Provided accurate daily accounting procedures and handling of cash Communicated information of immediate area, services, attractions, and events to guests

  • Red Apple
    • Tisdale, Saskatchewan, Canada
    • Keyholder
      • Oct 2016 - Apr 2021

    • United Kingdom
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Sales Associate
      • Jan 2018 - Aug 2019

      Business Development Account/Territory Management Client Relations Sales Cycle Management Negotiations/Closing Needs Assessment Sales Forecasting Customer service Communication Skills Prospecting Self-Confidence Product Knowledge Basic (PC) Computer Skills Team Leadership/Supervision Business Development Account/Territory Management Client Relations Sales Cycle Management Negotiations/Closing Needs Assessment Sales Forecasting Customer service Communication Skills Prospecting Self-Confidence Product Knowledge Basic (PC) Computer Skills Team Leadership/Supervision

  • Laurier Manor
    • Kelowna, British Columbia, Canada
    • Care Assistant
      • Jun 2015 - Jan 2017

      Assists residents with day-to-day hygiene, including washing and grooming Helps residents with daily living by assisting at mealtimes or feeding when necessary Maintains and notes patients' weights, vital signs, and other specific issues Assists residents with day-to-day hygiene, including washing and grooming Helps residents with daily living by assisting at mealtimes or feeding when necessary Maintains and notes patients' weights, vital signs, and other specific issues

    • United States
    • Retail
    • 700 & Above Employee
    • Overnight Stocker
      • Apr 2012 - Dec 2014

Education

  • Sprott Shaw College
    Health Care Assistant, Health care
    2014 - 2015
  • Center for Arts and Technology
    2010 - 2012
  • Centre for Arts and Technology
    Certificate, Audio Engineering
    2010 - 2012
  • Princess Margaret Secondary School
    High School, 12
    2010 - 2010

Community

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