Experience

The Mansion at Glen Cove

• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jul 2021 - Present

  Demonstrates a high level of professionalism and enthusiasm in communication with guests, clients, colleagues, and management team Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests, clients, and events Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Responsible for the accuracy of the guest’s information including but not limited to personal identification and payment method Successfully communicate with all departments in GCM to ensure guest preferences and needs are acknowledged and handled in a timely and efficient manner Must be effective at listening to understand, clarify and evaluate the issues raised by co-workers and guests to select alternative courses of action quickly and accurately Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Show less



White House Black Market

• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2019 - Jul 2021

  Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management, and corporate partners Developed a strong knowledge of the Company's history, brand's philosophy and product knowledge. Effectively communicate such information to sales team and customers in order to assist with sales generation Strives to meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer. Recommends merchandise selections or help to locate or obtain merchandise based on customer needs. Consistently stay aware of current promotions and events to inform customers Assist with visual directives, including floor sets, window changes, visual presentations, signage placements, etc. As well as maintaining a clean and organized environment Seeks personal developmental opportunities and readily solicits feedback. Show less



The Frye Company

• United States
• Retail
• 1 - 100 Employee

• Keyholder

  • Apr 2019 - Jul 2021

  Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and educating associates on clientele procedures and standards. Supports the Store Manager in the achievement of total store goals and KPIs. Ensured high focus around CRM Assisted in talent recruitment, staff development and the team with CEM. Build and maintain personal clientele following. The top sales averaged over 110% of my goals. I served as a liaison for clients, peers and management. I ensured selling standards to the policy procedures Maintenance, maintaining financials, opening and closing, including payroll, audits, loss prevention Processes all POS transactions ( sales, returns and exchanges, repairs/ damages ) efficiently and accurately. Ensure that displays on Sales Floor always meet Company Standards with regards to merchandising, visual presentation and housekeeping. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Consultant

  • Nov 2016 - Jan 2020

  To keep the sales floor neat and orderly, we often rearrange and organize shelves and racks, lay out new products, and build merchandise displays. Possess great communication and negotiating skills to gain sales. The abilities to follow directions and make sound decisions also represent major requirements. Place orders for customers from online and from other stores. Organize and maintain stock room at all times. To keep the sales floor neat and orderly, we often rearrange and organize shelves and racks, lay out new products, and build merchandise displays. Possess great communication and negotiating skills to gain sales. The abilities to follow directions and make sound decisions also represent major requirements. Place orders for customers from online and from other stores. Organize and maintain stock room at all times.



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Sep 2015 - Nov 2016

  • Promoted from Cashier to Customer Service Representative to Manager • Handle customers/co-workers problematic situations in accordance with Store’s policies • Research returns to prevent fraudulent activities • Approve checks/bank cards given by customers • Check for register shortage; provide change to cashiers • Prepare cash registers as well as perform audits • Promoted from Cashier to Customer Service Representative to Manager • Handle customers/co-workers problematic situations in accordance with Store’s policies • Research returns to prevent fraudulent activities • Approve checks/bank cards given by customers • Check for register shortage; provide change to cashiers • Prepare cash registers as well as perform audits



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Management Trainee

  • Jun 2014 - Sep 2015

  • Cash daily as well as perform other duties • Assort and Stock in preparation of daily tasks • Bag and distribute food to customers • Assist with resolving customer complaints • Take customer orders accurately • Willingly assist Managers with day’s completion • Pick up shifts for non-present workers • Cash daily as well as perform other duties • Assort and Stock in preparation of daily tasks • Bag and distribute food to customers • Assist with resolving customer complaints • Take customer orders accurately • Willingly assist Managers with day’s completion • Pick up shifts for non-present workers