Tiffany Phifer

Sr. IT Manager at Maritz Motivation
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Contact Information
us****@****om
(386) 825-5501
Location
St Louis, Missouri, United States, US

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Experience

    • Advertising Services
    • 100 - 200 Employee
    • Sr. IT Manager
      • Jun 2018 - Present

      Fenton, Missouri, United States

    • Sr. Technical Project Manager
      • Apr 2018 - Jun 2018

      Fenton, Missouri

    • Technical Project Manager
      • Sep 2016 - Apr 2018

      Greater St. Louis Area

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • IT Project Manager Consultant
      • Mar 2016 - Sep 2016

      St. Louis, MO Consultant Technical Project Manager with Maritz Motivation Solutions.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project and Resource Manager
      • Aug 2013 - Jan 2016

      Chesterfield, MO Managed over 20, complex web-based application projects utilizing development and design teams to successfully meet and exceed the requirements of the project stakeholders. Projects consisted of open-source, out of the box and/or custom developed applications with the understanding of the SDLC process through Waterfall or Agile Methodologies as defined by type of project. Instrumental in selecting resources and managing their project schedules to ensure the project scope, budget and delivery… Show more Managed over 20, complex web-based application projects utilizing development and design teams to successfully meet and exceed the requirements of the project stakeholders. Projects consisted of open-source, out of the box and/or custom developed applications with the understanding of the SDLC process through Waterfall or Agile Methodologies as defined by type of project. Instrumental in selecting resources and managing their project schedules to ensure the project scope, budget and delivery expectations were met. Exceptional relationship building and communication with key stakeholders both internal and external to include executive staff, managers, vendors, trainers, and support teams in an effort to retain long-term alliances. Show less

    • Lead Web Project Manager
      • Aug 2011 - Jul 2013

      Greater St. Louis Area Responsible for the successful development and implementation of over 30 website projects and marketing programs. Proactively managed and developed all production timelines, team workloads, project requests, and facilitated one-on-peer meetings to ensure a productive and collaborative work group. • Managed all communications between developers, account managers, graphic designers and Marketing Strategist to thoroughly convey the direction and scope of the project in order to ensure its… Show more Responsible for the successful development and implementation of over 30 website projects and marketing programs. Proactively managed and developed all production timelines, team workloads, project requests, and facilitated one-on-peer meetings to ensure a productive and collaborative work group. • Managed all communications between developers, account managers, graphic designers and Marketing Strategist to thoroughly convey the direction and scope of the project in order to ensure its successful execution. Produced project proposals for new business, detailing specifications, pricing and expectations. • Provided daily project reviews, status reports, and change report updates internally and externally. Collaborated with client and design & development teams to develop creative and functionality strategies to derive best practices for website design and development. • Responsible for all support issues and website maintenance to include, but not limited to, content updates, email set-up, domain name registration, FTP set-up, and troubleshooting issues by collaborating with development team to determine solutions.

    • Marketing Specialist
      • Dec 2009 - Aug 2011

      Greater St. Louis Area Traveled 35% of the time in the field supporting and managing over 70 trade shows and user group conferences to maximize the number of qualified leads identified for Sales Managers. Generated over 6000 leads via trade shows and user group conferences by developing strong business relationships with conference attendees, vendors, partners and key end users; surpassing the 2010 year end goal of 4400 qualified leads. • Coordinated all trade show logistics, pre and post show marketing… Show more Traveled 35% of the time in the field supporting and managing over 70 trade shows and user group conferences to maximize the number of qualified leads identified for Sales Managers. Generated over 6000 leads via trade shows and user group conferences by developing strong business relationships with conference attendees, vendors, partners and key end users; surpassing the 2010 year end goal of 4400 qualified leads. • Coordinated all trade show logistics, pre and post show marketing efforts, individual hotel, air, and local transportation plans to determine the best cost-effective solutions. Produced post-show conference reviews that were instrumental in determining the effectiveness of show participation and used to determine budget for the following year.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jul 2008 - Aug 2009

      Greater St. Louis Area Accountable for coordinating effective marketing programs to generate higher student participation of all Success Academy courses and special events. Developed effective business relationships with clients and created awareness of training programs through online marketing by implementing marketing campaigns of all Expos and Sales Summits. • Restructured all trade show and event logistics by renegotiating cost with vendors, reorganizing preparation time, and consolidation of materials.… Show more Accountable for coordinating effective marketing programs to generate higher student participation of all Success Academy courses and special events. Developed effective business relationships with clients and created awareness of training programs through online marketing by implementing marketing campaigns of all Expos and Sales Summits. • Restructured all trade show and event logistics by renegotiating cost with vendors, reorganizing preparation time, and consolidation of materials. These efforts contributed to cutting costs by 50%. Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • On-Premise Marketing Coordinator
      • Apr 2006 - Oct 2007

      Baltimore, Maryland Area; Washington, DC; Tampa, FL Strengthened the Shared Equity Program reserved for Wholesalers by increasing brand program awareness for 6 different markets utilizing effective program execution methods, team implementation, and development of Contemporary Marketing Representatives. Spent 85% of the time in the field to coach, train, and mentor 17 Contemporary Marketing Representatives on trade/account calls, promotions, brand image building, merchandising, quality, freshness and selling skills. • Coordinated and… Show more Strengthened the Shared Equity Program reserved for Wholesalers by increasing brand program awareness for 6 different markets utilizing effective program execution methods, team implementation, and development of Contemporary Marketing Representatives. Spent 85% of the time in the field to coach, train, and mentor 17 Contemporary Marketing Representatives on trade/account calls, promotions, brand image building, merchandising, quality, freshness and selling skills. • Coordinated and supported all phases of national, regional, and local Brand promotional programs. Reported on effectiveness of programs by conducting market visits and issuing month-end credits to wholesaler’s marketing departments. This resulted with an increase in wholesaler’s promotional budgets by $20,000 a year. • Developed key relationships with RSMs, Geo Marketing, Retail Account Owners, GMs and Wholesaler Business Owners to keep them abreast of CA activities and market trends. These relationships also solidified increased marketing dollars for promotional opportunities, where needed.

    • National Special Events Team Representative
      • Apr 2005 - Apr 2006

      USA; Abroad Assisted On-Premise Marketing Coordinators in the execution of National Special Events in specific markets throughout the US. Spent 95% of the time in the field traveling throughout the US and Caribbean. • Demonstrated leadership abilities as Team Lead on high-profiled special events-Brand Exchange Meetings, NASCAR, Detroit Summer Heavy Up and Super Bowl XL. Super Bowl XL team generated an increase in market share by 34%, due to successful execution of marketing strategies and… Show more Assisted On-Premise Marketing Coordinators in the execution of National Special Events in specific markets throughout the US. Spent 95% of the time in the field traveling throughout the US and Caribbean. • Demonstrated leadership abilities as Team Lead on high-profiled special events-Brand Exchange Meetings, NASCAR, Detroit Summer Heavy Up and Super Bowl XL. Super Bowl XL team generated an increase in market share by 34%, due to successful execution of marketing strategies and effective team management.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • Apr 2004 - Apr 2005

      Greater St. Louis Area Ensured store operated effectively and efficiently, adhering to company direction, standards, policies and procedures. Established positive work environment with sales associates to maintain store morale and maximize productivity goals on a daily basis. Maintained and exceeded all personal selling goals averaging $20,000 in sales per month. • Conducted in-store training programs for new employee hires and on-going product knowledge development for sales associates to ensure superior… Show more Ensured store operated effectively and efficiently, adhering to company direction, standards, policies and procedures. Established positive work environment with sales associates to maintain store morale and maximize productivity goals on a daily basis. Maintained and exceeded all personal selling goals averaging $20,000 in sales per month. • Conducted in-store training programs for new employee hires and on-going product knowledge development for sales associates to ensure superior selling practices. Show less

    • Construction
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jan 2002 - Aug 2002

Education

  • Webster University
    Bachelor's Degree, Business Administration and Management, General

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