Assembler

• Jul 2022 - Present

-Assemble electro-mechanical medical instrumentation approved by the Food and Drug Administration. -Follow proper procedures and instructions approved by the Quality Assurance department. -Assemble components of varying sizes and complexities which includes inspecting and testing for quality purposes. -Document my progress while building components and sign the documentation while finalizing the finished work. -Ensure that the final product remains of highest quality with zero scrap or rework.

Assembler

• Jun 2018 - Jul 2022

-Given production orders along with written work instructions for a wide range of products. -Properly assemble the final product of the highest quality standard with zero scrap or rework. -Assemble components and products of varying sizes and complexities which includes cleaning, inspecting and testing for quality purposes. -Follow the expected assembly timelines that are outlined in the production orders. -Pack, label and send finished products to ship to the customers. -Given production orders along with written work instructions for a wide range of products. -Properly assemble the final product of the highest quality standard with zero scrap or rework. -Assemble components and products of varying sizes and complexities which includes cleaning, inspecting and testing for quality purposes. -Follow the expected assembly timelines that are outlined in the production orders. -Pack, label and send finished products to ship to the customers.

General Merchandiser

• Apr 2020 - Nov 2021

Dispatcher

• Apr 2018 - May 2018

-Develop appointment routes and maintain contact with plumbing, electrical and HVAC technicians throughout the day. -Collaborate with management to modify daily routes to accommodate the needs of customers. -Act as a communication liaison through the M.O.S.T (Mobile Software Technology) system and answer incoming phone calls from technicians on the road. -Cultivate strong relationships with technicians and customers to reduce the stress that comes with last minute schedule changes. -Monitor any sudden route changes or road construction issues and work with technicians to establish new routes for timely arrival of appointments.

Key Holder

• Jan 2018 - Mar 2018

-Focus on day-to-day tasks to make sure the store is operating smoothly. -Communicate needs to the general manager and owner about inventory with supplies and food. -Direct fellow employees on tasks that need to get done for the restaurant. -Help with the kitchen crew to get orders done efficiently and in a timely manner. -Ring up customers' orders and serve food and beverages providing excellent customer service. -Focus on day-to-day tasks to make sure the store is operating smoothly. -Communicate needs to the general manager and owner about inventory with supplies and food. -Direct fellow employees on tasks that need to get done for the restaurant. -Help with the kitchen crew to get orders done efficiently and in a timely manner. -Ring up customers' orders and serve food and beverages providing excellent customer service.

Front of House Supervisor

• Aug 2017 - Jan 2018

-Key holder to open or close the store. -Focus on day-to-day tasks to make sure the store is operating smoothly. -Communicate needs to the general manager and owner about inventory with supplies and food. -Ring up customers' orders and make beverages and provide exceptional customer service. -Serve food and beverages to customers. -Maintain a clean environment at the restaurant at the front and back of the house. -Key holder to open or close the store. -Focus on day-to-day tasks to make sure the store is operating smoothly. -Communicate needs to the general manager and owner about inventory with supplies and food. -Ring up customers' orders and make beverages and provide exceptional customer service. -Serve food and beverages to customers. -Maintain a clean environment at the restaurant at the front and back of the house.

Team Leader

• Apr 2017 - Aug 2017

-Direct team members to their positions for the day. Assign duties based on needs for business. -Provide customer service based on serving their food/beverages in a timely manner and address complaints when needed. -Communicate the needs of the store to my direct supervisor and listen to employees when they have an issue to discuss with management. -Help open the store when needed to prepare for the business day. -Count cash registers after shift ends and deposit money. -Direct team members to their positions for the day. Assign duties based on needs for business. -Provide customer service based on serving their food/beverages in a timely manner and address complaints when needed. -Communicate the needs of the store to my direct supervisor and listen to employees when they have an issue to discuss with management. -Help open the store when needed to prepare for the business day. -Count cash registers after shift ends and deposit money.

Asset Protection

• Apr 2016 - Apr 2017

-Protect assets (merchandise, money and employees) and prevent shortages within the company.-Stop external thefts from happening by apprehending shoplifters from leaving the building using Closed Circuit Television (CCTV) and floor surveillance.-Investigate possible internal thefts by researching transactions and saved footage.-Write accident reports if there was a cause of injury among customers.-Answer any alarm calls and go in the store during off hours if necessary.

Wedding and Gift Registry Advisor

• Sep 2015 - Apr 2016

-Register and assist couples with choosing the appropriate merchandise for their new homes.-Ring up purchases made by the couples and guests attending the wedding.-Gain product knowledge on home-related products such as cookware, textiles, and tabletop.-Call and email registered couples whenever there are sales and events in the near future.-Use Microsoft Excel to organize the list of registered couples to call.

Home and Kids Supervisor

• May 2011 - Sep 2015

Started off as a part-time Ad Set associate then became a full-time Shoe Supervisor. I got a promotion as a Home and Kids Supervisor in August 2014. Left the company September 2015. -Train and lead associates in various projects, leading to greater department efficiency. - Maintain a clean work environment in the shoe department, preventing accidents and goods from being damaged. -Greet and assist customers, providing excellent customer service. -Manage customer transactions during purchase and returns, resulting in customer satisfaction. -Resolve customer issues by actively providing customer service through phone line. -Manage and keep track of inventory of the store, representing accurate data for corporate level executives.