Tiffany Messer-Smart, Assoc CIPD

People Manager at Boston Tea Party Cafes
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Contact Information
Location
Greater Newport Area, UK

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Yvonne Carroll

I have worked with Tiffany through Careers Wales. Tiffany kindly interacts with Local High Schools and their students with provision of much needed student Mock Interviews. Tiffany is full of energy and enthusiasm and extremely knowledgeable regarding recruitment and interviewing. It is a pleasure to know Tiffany and to be able to call upon her to provide such valuable school interactions. Employers such as Tiffany assist our future work force to gain knowledge and skills relevant to the "World of Work" . Thank you Tiffany.

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Experience

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • People Manager
      • Oct 2022 - Present

    • HR & Resourcing Manager
      • Aug 2019 - Present

    • United States
    • Restaurants
    • 700 & Above Employee
    • ER & People Champion
      • Feb 2018 - Aug 2019

      My role as a ER champion is to support and coach mangers in the area of employment law and employment rights. In this task I have delivered workshops taking managers through the various areas we come in to contact with, the process and next steps in all levels of ER. As people champion, I am responsible for coaching and developing our team members, managers in training and our current management population on skills and behaviours. I am a ‘Buddy’ for the new managers in our region, acting as a support and confidant during their first year with our brand.I am part of a team of managers that takes part in talent resourcing days. Here we asses and interview candidates and construct development plans, or provide job offers for those that are successful. Show less

    • Senior General Manager
      • Jul 2007 - Aug 2019

      As a General manager I have operated 4 different restaurants ranging from £1.4 million to £2.4 million. I had a range of different challenges within these, from turn around to flagship as well as a new store opening, new menu trials I am currently the General manager in Bristol where I am responsible for a team of 55 and management team of 6. My operational duties including the engagement and well being of my team, meeting robust food safety standards and maintaining our high brand standards and delivering guest experiences. Show less

Education

  • DPG: Developing People Globally
    CIPD Level 5, Human Resources Management and Services
    2019 - 2019
  • The Open University
    Human Resources Level 3, Human Resources Management/Personnel Administration, General
    2019 - 2019
  • The Open University
    Employment Law Level 3, Employment Law
    2019 - 2019

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