Tiffany McNeely
Logistics Manager at Logical Maintenance Solutions- Claim this Profile
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Topline Score
Bio
LinkedIn User
Upon arriving at Milgard Windows, I identified in Tiffany a passion for the customer experience, and a commitment to the company and culture. I tapped her to lead the Dealer service initiative, and asked her to become the liaison for the Dealers. Quickly she was able to improve the responsiveness to the dealers to an exemplary level. Many of the Dealers have taken the time to provide positive acknowledgement of her work, expressing satisfaction of her partnership with them. The company Sales Reps have voiced their appreciation of her participation in the process and have confidence that when they involve her, that their customer's concerns will be addressed and resolved in a timely manner. Tiffany works well alone or with a team, needs little supervision, and is open to criticism. She has been a joy to work with.
LinkedIn User
Upon arriving at Milgard Windows, I identified in Tiffany a passion for the customer experience, and a commitment to the company and culture. I tapped her to lead the Dealer service initiative, and asked her to become the liaison for the Dealers. Quickly she was able to improve the responsiveness to the dealers to an exemplary level. Many of the Dealers have taken the time to provide positive acknowledgement of her work, expressing satisfaction of her partnership with them. The company Sales Reps have voiced their appreciation of her participation in the process and have confidence that when they involve her, that their customer's concerns will be addressed and resolved in a timely manner. Tiffany works well alone or with a team, needs little supervision, and is open to criticism. She has been a joy to work with.
LinkedIn User
Upon arriving at Milgard Windows, I identified in Tiffany a passion for the customer experience, and a commitment to the company and culture. I tapped her to lead the Dealer service initiative, and asked her to become the liaison for the Dealers. Quickly she was able to improve the responsiveness to the dealers to an exemplary level. Many of the Dealers have taken the time to provide positive acknowledgement of her work, expressing satisfaction of her partnership with them. The company Sales Reps have voiced their appreciation of her participation in the process and have confidence that when they involve her, that their customer's concerns will be addressed and resolved in a timely manner. Tiffany works well alone or with a team, needs little supervision, and is open to criticism. She has been a joy to work with.
LinkedIn User
Upon arriving at Milgard Windows, I identified in Tiffany a passion for the customer experience, and a commitment to the company and culture. I tapped her to lead the Dealer service initiative, and asked her to become the liaison for the Dealers. Quickly she was able to improve the responsiveness to the dealers to an exemplary level. Many of the Dealers have taken the time to provide positive acknowledgement of her work, expressing satisfaction of her partnership with them. The company Sales Reps have voiced their appreciation of her participation in the process and have confidence that when they involve her, that their customer's concerns will be addressed and resolved in a timely manner. Tiffany works well alone or with a team, needs little supervision, and is open to criticism. She has been a joy to work with.
Experience
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Logical Maintenance Solutions
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IT Services and IT Consulting
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1 - 100 Employee
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Logistics Manager
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Apr 2021 - Present
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Parts Recovery Agent
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Feb 2004 - Present
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Service Dispatcher
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Feb 2002 - Present
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Milgard Windows and Doors
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Building Materials
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700 & Above Employee
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Dealer liason
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Feb 2013 - Dec 2015
From day to day I communicate updates to our dealers, as well as handle escalated situations. I contact customers with warranty service issues that the dealers assign to the company. Assist sales representatives with finding answers and processing orders to facilitate the customer experience. From day to day I communicate updates to our dealers, as well as handle escalated situations. I contact customers with warranty service issues that the dealers assign to the company. Assist sales representatives with finding answers and processing orders to facilitate the customer experience.
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Education
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2003 - 2004
Southern California Institute of Technology
Associate’s Degree, Accounting and Business/Management
Community
