Experience

VoiceNation

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2017 - Present



Davidoff Of Geneva

• Las Vegas, Nevada Area

• Cigar Hostess

  • Sep 2016 - Jun 2017

  Provided customer service on casino floor selling cigarettes and cigars. Assisted customers with recommendations on Las Vegas shows, restaurant dining, tourist attractions. Provided customer service on casino floor selling cigarettes and cigars. Assisted customers with recommendations on Las Vegas shows, restaurant dining, tourist attractions.



NARCISSITIK

• Las Vegas, Nevada Area

• Assistant Manager

  • Dec 2015 - Jul 2016

  Performed all opening and closing management responsibilities, Directed sales associates by communicating objectives and motivated sales staff, Supervised stock room and inventory control, Assisted with implementation and maintenance of all merchandising and visual directives. Performed all opening and closing management responsibilities, Directed sales associates by communicating objectives and motivated sales staff, Supervised stock room and inventory control, Assisted with implementation and maintenance of all merchandising and visual directives.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Representative

  • May 2015 - Jan 2016

  Delivered excellent customer service via telephone, provided a sense of empathy and urgency for members needing services, Offered extended referrals/products to members. Delivered excellent customer service via telephone, provided a sense of empathy and urgency for members needing services, Offered extended referrals/products to members.



Nike

• United States
• Retail
• 700 & Above Employee

• Accounting Administrator

  • Jun 2011 - Mar 2015

  Cash wrap leader, delivered a premium consumer experience by demonstrating the expertise to navigate through individual needs, provided a complete solution through Nike products and services, helped consumers find what they needed to accessorize, train, and/or compete Cash wrap leader, delivered a premium consumer experience by demonstrating the expertise to navigate through individual needs, provided a complete solution through Nike products and services, helped consumers find what they needed to accessorize, train, and/or compete



Planet Dailies

• Las Vegas, Nevada Area

• Hostess

  • Jun 2013 - Mar 2014

  Maintained flow of our dining room floor, seated guests in a timely manner, arranged reservations for patrons, anticipated guest needs by confirming any special occasions, answered multiple phone lines, and provided thorough knowledge of the menu to all of our guests. Maintained flow of our dining room floor, seated guests in a timely manner, arranged reservations for patrons, anticipated guest needs by confirming any special occasions, answered multiple phone lines, and provided thorough knowledge of the menu to all of our guests.