Experience

Lithtex Printing Solutions

• United States
• Printing Services
• 1 - 100 Employee

• Inside Sales/Customer Service/Estimating

  • Apr 2022 - Present

  • Provide pricing and delivery information, process orders, and prepare proposals • Follow through on jobs in production from order entry to delivery • Coordinate multiple projects under tight deadlines in a fast paced environment • Communicate directly with customers either by telephone email or at times in person. • Build and maintain excellent relationships with customers, suppliers and colleagues • Maintain professional attitude and “can do” demeanor towards customers and co-workers • Contribute to the success and growth of the sales organization and entire company • Ability to work independently, being self-motivated requiring with minimal supervision • Strong PC Skills-Microsoft Outlook / Word / Excel/etc. Show less



DocuMart Portland

• United States
• Printing Services
• 1 - 100 Employee

• Project Manager/CSR

  • Nov 2020 - Apr 2022

  • Provide pricing and delivery information, process orders, and prepare proposals • Follow through on jobs in production from order entry to delivery • Coordinate multiple projects under tight deadlines in a fast paced environment • Communicate directly with customers either by telephone email or at times in person. • Build and maintain excellent relationships with customers, suppliers and colleagues • Maintain professional attitude and “can do” demeanor towards customers and co-workers • Contribute to the success and growth of the sales organization and entire company • Ability to work independently, being self-motivated requiring with minimal supervision • Strong PC Skills-Microsoft Outlook / Word / Excel/etc. Show less



AnchorPointe Graphics

• United States
• Printing Services
• 1 - 100 Employee

• Project Manager/Sales Assistant/Customer Service Representative

  • Apr 2017 - Jul 2020

  You used to know us by a different name, but we are now ANCHORPOINTE GRAPHICS! Nothing has changed; we still have the same great crew, the same ownership, and the same amazing products and service. • Provide pricing and delivery information, process orders, and prepare proposals • Follow through on jobs in production from order entry to delivery • Coordinate multiple projects under tight deadlines in a fast paced environment • Communicate directly with customers either by telephone email or at times in person. • Build and maintain excellent relationships with customers, suppliers and colleagues • Maintain professional attitude and “can do” demeanor towards customers and co-workers • Contribute to the success and growth of the sales organization and entire company • Ability to work independently, being self-motivated requiring with minimal supervision • Strong PC Skills-Microsoft Outlook / Word / Excel/etc. Show less



Alphagraphics Hillsboro

• United States

• Project Manager/Sales Assistant/Customer Service Representative

  • Jan 2013 - Apr 2017

  • Provide pricing and delivery information, process orders, and prepare proposals • Follow through on jobs in production from order entry to delivery • Coordinate multiple projects under tight deadlines in a fast paced environment • Communicate directly with customers either by telephone email or at times in person. • Build and maintain excellent relationships with customers, suppliers and colleagues • Maintain professional attitude and “can do” demeanor towards customers and co-workers • Contribute to the success and growth of the sales organization and entire company • Ability to work independently, being self-motivated requiring with minimal supervision • Strong PC Skills-Microsoft Outlook / Word / Excel/etc. Show less



Alternative Commercial Solutions

• Business Collections Specialist, A/R Assistant

  • Jul 2010 - Oct 2012

  Maintained 1500+ client accounts monthly Contacting clients via email, telephone, and mail in order to collect on past due amounts Reconciling issues and accounts/expediting of issues to the correct party through chain of command Assisting with client needs such as requests for document copies and having payments applied correctly, setting up service calls and in-house assistance with their account managers when needed. Collecting payments and making arrangements for pickups Assessing accounts for potential issues and developing a plan of action in order to assist the customer in satisfying their balances. Monitoring of all problem accounts on a weekly basis to ensure follow through on alternate arrangements. Compile reports for monthly meetings and drafting/mailing of collections letters to clients per any further action agreed upon by upper management. Daily use of database and accounting software MV, Profits plus, Excel, Word, Microsoft 360 email client. Have also used MFG, Salesforce, Maximizer, and Sugar Show less



U.S. Tech Services

• Sales/Customer Service Representative

  • Oct 2009 - Feb 2010

  Sales of satellite, internet, and telephone services and products Generating leads through cold calls and selling warm leads generated through direct mail advertisement and referrals Customer service, Customer retention, and order processing Sales of satellite, internet, and telephone services and products Generating leads through cold calls and selling warm leads generated through direct mail advertisement and referrals Customer service, Customer retention, and order processing



Northwest First Choice

• Appointment Setter

  • Nov 2007 - Feb 2008

  Cold calling residential areas Setting leads for sales team in the home improvement industry Following up on warm leads generated from cold calls and leads given by management Cold calling residential areas Setting leads for sales team in the home improvement industry Following up on warm leads generated from cold calls and leads given by management



Bell Communications

• Office/Sales Manager

  • Jun 2005 - Sep 2007

  Responsible for all secretarial/administrative duties including, but not limited to: answering phones, greeting and helping walk-in customers, maintaining customer database, processing orders, customer retention, troubleshooting, designing fliers, etc. Sales of satellite, internet, and cellular products and services, generated through cold and warm leads, direct mail, and walk-in business Management of a small sales team, between 2-8 people Responsible for all secretarial/administrative duties including, but not limited to: answering phones, greeting and helping walk-in customers, maintaining customer database, processing orders, customer retention, troubleshooting, designing fliers, etc. Sales of satellite, internet, and cellular products and services, generated through cold and warm leads, direct mail, and walk-in business Management of a small sales team, between 2-8 people



American Greetings

• United States
• Manufacturing
• 700 & Above Employee

• Merchandiser

  • Jun 2005 - Apr 2006

  Setting up and tear down of all seasonal displays Ordering and stocking of all greeting card and related items using Talzon scanners General maintenance and cleanliness of areas designated Setting up and tear down of all seasonal displays Ordering and stocking of all greeting card and related items using Talzon scanners General maintenance and cleanliness of areas designated