Experience

AtYourGate
• United States
• Travel Arrangements
• 1 - 100 Employee
• Operations Supervisor

  • Jul 2022 - Present


Handmade Maidens NYC

• Co-Owner

  • May 2020 - Jun 2022

  • Curated handmade, refurbished, and “re-sell” home goods. • Lead of creative direction, product selection, and inventory needs. • Managed all areas of the company such as: creating and sourcing products, website development, customer retention and client acquisition, social media awareness, sourcing markets and local events/charities, P&L and sales/financial reporting. • NYC Vendor for 3 of the top NYC Markets: Grand Bazaar NYC, Brooklyn Flea Market (Dumbo/Williamsburg/Chelsea), and Greenpoint Terminal market. @handmademaidensnyc Show less

• Brand Ambassador

  • Jan 2020 - Feb 2020

  • Representing AtYourGate through an elevated customer service experience. • Creating brand awareness throughout the airport, as well as social media and personal conversation. Making sure that people are aware of the service. Creating an excitement around the brand and its convenience. • Working to increase AtYourGate orders throughout the terminals. Introducing the brand, its service and its amazing convenience to increase customer acquisition and retention • Representing AtYourGate through an elevated customer service experience. • Creating brand awareness throughout the airport, as well as social media and personal conversation. Making sure that people are aware of the service. Creating an excitement around the brand and its convenience. • Working to increase AtYourGate orders throughout the terminals. Introducing the brand, its service and its amazing convenience to increase customer acquisition and retention



Sam Edelman

• United States
• Retail
• 100 - 200 Employee

• General Manager

  • May 2015 - Nov 2017

  • Directed and coordinated new store openings in agreement with operational requirements. Traveled to district cities to help develop, train and facilitate opening of new locations. • Recruited, hired and trained a full staff, while developing brand awareness and overall store standards. • Exceeded 1st years plan by over 20%, as well as exceeded the 1 st Quarters plan of Fiscal 2017 by over 40%. • Identifies, creates and manages the execution of the store business plan that drives key performance indicator results and maximizes business opportunities. • Responsible for weekly action plans and business reports. Identifying business strengths and opportunities while setting action plans in order to achieve continuous growth. • Reviewed the store's performance MTD, YTD, and LY on a daily basis to stay knowledgeable. • Developed strong local, domestic and international client relationships. Partnering with local concierges, hotels and businesses to increase client retention. • Responsible for operational tasks: Payroll, Inventory, cash management, and scheduling Show less



HELMUT LANG

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Store Manager

  • Mar 2014 - May 2015

  • Consistently exceeded sales plan by generating over 3 million dollars annually. Reviewed store’s performance MTD, YTD, and LY on a daily basis to stay knowledgeable. Responsible for daily, weekly, and monthly goals forboth the store and all sales associates. • Recruited, networked, & hired a full staff of sales professionals suitable for a luxury environment. • Trained and developed new hires on all policies & procedures according to company guidelines. Also developed seasoned associates to get into Management positions successfully.• Maintained strong client relationships and updated regularly about special events or promotions. Consistently collaborated with marketing team on creating successful in-store events Show less

• Assistant Manager

  • Mar 2012 - Mar 2014

  • Maintained strong client relationships and updated regularly about special events or promotions. • Consistently collaborated with marketing team on creating successful in-store events• Responsible for all operational tasks, cash management, payroll, sale audits, inventory, and shipment. Created a successful specialty business by visual merchandising according to store trends & selling patterns.• Established and implemented strategies to increase our UPT, ADT, and conversion. Show less

• Keyholder

  • Mar 2011 - Mar 2012

  • Consistently maintained a strong clientele & cultivated new clients with a CRM rate of 60%. Responsible for monitoring our CRM rate & training all sales associates on successful strategies to build their clientbooks.• Specialized in clientelling and continually maintained a million dollar book.• Continually exceeded daily & weekly sales goals, and responsible for 40% of the store’s weekly business. Created a unique & inspiring experience with all my clients to produce high quality sales.• Consistently the top seller in the company, with high ADT & UPT which allowed the store to exceed the annual goal of $3 million. Show less