Tiffany LaMay

Service Manager at Rafih Auto Group
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Contact Information
us****@****om
(386) 825-5501
Location
Detroit Metropolitan Area
Skills

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Bio

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Credentials

  • Service Management II
    NCM Institute
    Aug, 2012
    - Nov, 2024
  • Service Management I
    NCM Institute
    Jun, 2012
    - Nov, 2024

Experience

  • Rafih Auto Group
    • Canada
    • Automotive
    • 1 - 100 Employee
    • Service Manager
      • Jun 2021 - Present

  • Motor City MINI
    • United States
    • Retail
    • 1 - 100 Employee
    • Service Manager
      • Aug 2013 - Jun 2021

      Manage day to day operations in the Service Department to ensure that customers’ needs are met, and vehicles are fixed right the first time. Focus on business growth, profitability, employee and customer satisfaction.

    • Assistant Service Manager
      • Feb 2008 - Aug 2013

  • Motor City MINI
    • Shelby Township, MI
    • Service Advisor
      • Jun 2005 - Aug 2007

  • Saturn of Troy
    • Troy, MI
    • Service Advisor
      • 2003 - Jun 2005

      Assisted customers with requests for repair and for maintenance service to ensure that the vehicle was fixed right the first time. Assisted the Service Manager in the operations of the service center by writing up work orders, distributing work to staff, accurately maintaining records, supporting promotional activities, monitoring inventory, complying with safety and environmental programs and practices, and any other duties as assigned. Assisted customers with requests for repair and for maintenance service to ensure that the vehicle was fixed right the first time. Assisted the Service Manager in the operations of the service center by writing up work orders, distributing work to staff, accurately maintaining records, supporting promotional activities, monitoring inventory, complying with safety and environmental programs and practices, and any other duties as assigned.

Education

  • Northwood University
    BBA, Automotive Marketing/Business Management
    1998 - 2002

Community

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