Experience

TuSimple

• United States
• Software Development
• 400 - 500 Employee

• Map Operations Engineer III

  • Jan 2021 - Present

  Run processes to update map data through data collections, data generation, map assembly, and map verification. Experience in operations, sensors, file systems, and computer system maintenance. Perform logistics support, execute/monitor map data collection, maintain sensor vehicles, address and resolve problems encountered in the data pipeline, processing, map QA, and version control. Organize and provide map data reports, navigating visual/spatial software in 2D and 3D while using Windows and Ubuntu. GIS, GNSS, GPS, and navigation knowledge. -Experience in Linux (Ubuntu) -Strong technical documentation skills -Ability to use command line interfaces -Adept at troubleshooting hardware and software systems -Experience with autonomous vehicles -Experience with computer hardware troubleshooting Show less



Complete Management Solutions (CMS)

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Office Services

  • Nov 2019 - Jan 2021

  • Plan and manage appropriate staff levels for multiple locations consistent with workload demand. • Collaborate with business partners to successfully track, manage and deliver hardware under a rigorous timeline due to pandemic • Serve as a vendor point of contact for escalated issues • Responsible for training on-site staff on newly created operational processes • Create daily reports on volume for leadership to forecast budget and resources • Ensure accuracy of direct mail processing and preparation operations in accordance with domestic and international mailing requirements, customer requests, and established procedures • Trusted to maintain confidentiality of all internal systems, procedures, and customer data and personnel information • Establish and maintain positive relationships with customer staff and vendors Show less



Insight Global

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Field Technician via Apple Maps

  • 2015 - 2018

  • Troubleshoot IOS system issues and user inquiries • Responded within agreed time limits to callouts • Performed analysis on SSD to ensure storage capacity wasn’t exceeded • Conducted quality control for SSD images • Performed data marking and debugging collected data • Defined routes of geographic and environmental conditions •Track records of data collection missions •Perform in-vehicle data collection •Perform regular post-trip analysis •Ability to follow specific detail and instructions and provide feedback to the developers •Organize and provide map data reports •Escalate issues/emergencies encountered on the road •Overnight travel Show less



State Farm

• United States
• Insurance
• 700 & Above Employee

• Imaging Processor Workflow Coordinator

  • 2011 - Oct 2015

  • Responsible for troubleshooting service request, determining root cause and taking corrective actions to resolve the ticket • Provided technical guidance to medical staff and biomedical engineers on proper usage of system • Created and maintained detailed reports which provided leadership the visibility to quality and efficiency of the services performed • Managed projects and day to day activities for business partners to ensure business continuity during disaster recovery efforts • Facilitated daily stand-ups using Agile methodology to communicate production goals and mitigate roadblocks Show less