Tiffany Jones
Senior Director, Professional Education at America's Health Insurance Plans (AHIP)- Claim this Profile
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Bio
Experience
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AHIP
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Senior Director, Professional Education
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Dec 2015 - Present
Responsible for the development, design, and implementation of AHIP’s educational forums, webinars and conferences focused on the health care industry and aimed at educating its health insurance members. Educational programs focus on a range of issues from regulatory issues associated with health care reform implementation and health policy to payment reform models and prevention, wellness and health information technology and health plan operations. Responsible for the development, design, and implementation of AHIP’s educational forums, webinars and conferences focused on the health care industry and aimed at educating its health insurance members. Educational programs focus on a range of issues from regulatory issues associated with health care reform implementation and health policy to payment reform models and prevention, wellness and health information technology and health plan operations.
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National Waste & Recycling Association
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United States
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Waste Collection
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1 - 100 Employee
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Director of Certification
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Aug 2014 - Oct 2015
Supervised a comprehensive certification program for various positions in the waste and recycling industry. Directed the development and implementation of systems and procedures for candidate registration, test administration, credential maintenance and self-assessment programs. Developed and executed promotional/publicity programs and activities to promote and support existing and future certification programs. Collaborated with Education and Certification Committees and other interested groups in researching, developing and marketing of new certification and training programs. Worked closely across Communications, Marketing and Membership groups to develop collateral that express and promote benefits provided to members by certification programs. Show less
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DecisionHealth - Medical Practice Resources
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United States
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Medical Practices
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1 - 100 Employee
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Jan 2010 - Jul 2014
Supervised project timeline and deliverables to retain HCS-D credential accreditation by NCCA.Directed development, launch and implementation of 21 new online training courses for ICD-10-CM, resulting in revenue in excess of $500k. Instituted, planned and monitored launch of print and web-based solutions. Managed cross-functional teams to ensure deliverables are met on time and within budget. Developed and championed vision, strategy, and roadmap for product line to ensure alignment with corporate goals and objectives. Established annual budget, maintaining full P&L responsibility for suite of products and services in excess of $1.5 million. Communicated regularly with stakeholders to refine products to maintain relevance and thought leadership. Generated and executed project management plans for the development of new board certifications including; development of test blueprints, standard-setting, eligibility requirements, and timelines. Directed board relations with 12 specialty boards. Negotiated vendor and contractor agreements for product line. Show less
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Dec 2008 - Dec 2009
Led the entire product life cycle from strategic planning to tactical execution. Maintained full P&L responsibility for solution suite. Analyzed market trends, segments, and buyer behavior. Collaborated with marketing and sales to define the go-to-market strategy and articulate product’s value proposition.Creates compelling solutions and product offerings that successfully met market needs. Consistently achieved individual and organizational product objectives.
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Jan 2007 - Nov 2008
Developed solutions to assist candidates in assessing exam readiness and preparedness.Established and implemented administration procedures for written and online examinations. Ensured the reporting of accurate and timely results for examinations.Managed certification staff. Represented BMSC at national exhibits and conferences.
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May 2004 - Dec 2006
Collaborated with the business leaders to identify content gaps, new data relationships/linkages and advance database structures to help drive revenue growth. Implemented strategic thought leadership internally and externally to promote product capabilities and solutions. Acted as liaison between business and creative teams ensuring goal alignment and resource allocation.
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Access Intelligence
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United States
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Events Services
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100 - 200 Employee
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May 2002 - Apr 2004
Established production flight plans and schedules for multiple key campaigns and projects.Collaborated with editorial team and management to ensure full lifecycle project management including, but not limited to: analysis of client requirements, scoping, scheduling, functional team handoffs and strategizing activities.
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Jul 1999 - Apr 2002
Collaborated with Art, Sales and Marketing departments to guarantee a cohesive publishing effort for each title. Established and managed editorial and production schedules.
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Sep 1994 - Jul 1999
Ensured content consistency in style, format and quality.Proactively solicited new content and managed associated materials.Analyzed and advised team on content.Collaborated with content editors to assess each publication’s priorities.
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Education
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Hampton University
Bachelor of Arts (B.A.), English