Experience

The Sister Circle International
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Executive Administrative Assistant

  • Aug 2020 - Present


UNC Health Care

• United States
• Medical Practices
• 1 - 100 Employee

• Administrative Specialist

  • Jan 2013 - Present

  Coordinate patient appointments with other clinical offices throughout the hospital system to accelerate the flow of patient movement from one area to another. Maintain provider clinic schedules, templates, and their personal and professional calendars. Schedule meetings and events for team members upon request. Utilize multiline telephone system to schedule and reschedule patient appointments and to respond to inquiries. Initiate internal and external referrals for new patients. Perform registration for new patients entering the UNC system. Obtain authorizations for special procedures. Onboard and train new employees. Develop new processes and procedures in LEAN Six Sigma. Work on special projects as assigned by my supervisor. Show less



BB&T

• United States
• Telecommunications
• 1 - 100 Employee

• Teller Supervisor

  • Oct 2006 - Nov 2011

  Processed deposits and paid out funds in accordance with bank procedures Recorded transactions accurately maintaining custody of cash and checks to balance each day's operations; Maintained excellent service and rapport with customers and colleagues; Performed vault, safe-deposit box, ATM and night-drop activities; Entered into BB&T’s University Certification program and became a Certified Teller within nine months of employment.

• Senior Teller

  • 2006 - 2011

  Trained and managed teller staff; Processed deposits and paid out funds in accordance with bank procedures; Recorded transactions accurately maintaining custody of cash and checks to balance each day's operations; Ordered branch supplies monthly; Maintained good rapport with customers and colleagues; Helped perform regulatory audits of other tellers with internal auditors; Provided quality leads and referrals to other branch personal; Performed annual evaluations of teller staff; Conducted formal and informal coaching. Show less