Academic Support Coordinator

• Jul 2022 - Present

Academic Support Coordinator to the Health Professions and Simulated Environment Teaching Hospital

Academic Support Coordinator

• Jul 2022 - Present

Academic Support Coordinator to the Health Professions and Simulated Environment Teaching Hospital

Office Coordinator II

• Mar 2021 - Jun 2022

Medical Education Coordinator

• Feb 2016 - Mar 2021

Secretary

• Oct 2015 - Feb 2016

Registration Specialist

• Oct 2014 - Feb 2016

Patient Scheduler

• Jan 2014 - Oct 2014

Promotes customer service quality by coordinating patient scheduling in an accurate and professional manner in order to ensure expedient patient flow throughout the medical center.  Serves as a liaison between departments, physicians, and patients in an effort to ensure optimal patient satisfaction.  Posts test and/or procedures according to established procedures, prepares schedule, and efficiently resolves scheduling conflicts.  Obtains and edits patient information on the computer system while ensuring all information is accurate.

Sales Associate

• Oct 2013 - Mar 2014

Responsible for meeting and making a connection with customer’s. Demonstrating commitment and ability to build customer relationships and loyalty through personal interaction and the maintenance of a client file. Learning Macy’s systems and procedures to enhance selling efficiencies. Responsible for meeting and making a connection with customer’s. Demonstrating commitment and ability to build customer relationships and loyalty through personal interaction and the maintenance of a client file. Learning Macy’s systems and procedures to enhance selling efficiencies.

Director of First Impressions

• Jul 2012 - May 2013

Provided Administrative Support to a team of 60 employees to include executives, agents and staff. Responsible for office communications and coordination of meetings, conferences and events. • Effectively audited and monitored end of month sales. • Developed a monthly newsletter which enhanced office communication and highlighted key goals and achievements. • Responsible for creating marketing materials such as presentations to include PowerPoint’s, brochures, displays and videos. • Created and maintained agent schedules to ensure agent efficiency, resulting in agent and customer satisfaction • Effectively monitored correspondence and activities to ensure compliance standards and policies were followed. • Fostered a collaborative, efficient and productive work environment. • Developed and maintained an orientation process for new agents, ensuring an efficient and smooth transition. • Coordinated events, conferences, workshops and projects for multiple teams. • Responsible for creating marketing materials such as presentations to include PowerPoint’s, brochures, displays and videos. • Received an award in honor of exceeding job expectations in all areas.

Legal Administrative Assistant

• Aug 2010 - Apr 2012

Effectively acted as the liaison between 15 client’s and over 100 Attorney’s/Legal Executive Staff. Caseload file maintenance of 100 files a day. • Completed the outgoing mail and paper/electronic scanning in order to maintain and update client files. • Mailed outgoing checks and calculated incoming checks/payments that we received from the commercial debtors. • Created and managed spreadsheets using Excel to ensure effective communication between our office and the clients. • Heavy data entry and organization of files on a daily basis to secure a response from the Attorney’s office. • Drafted correspondence and coordinated execution of agreements to safeguard our files.

Front Office Receptionist

• May 2010 - Aug 2010

Successfully administered secretarial support to the Executive Owner/Administrative Team while under temporary employment. Communicated in an effective and cultivated manner between the employees/customers and the Executive Owner. • Answered multiple phone lines and obtained messages for the entire Administrative Team. • Efficiently carried out communication between the drivers and their dispatcher. • Responsible for calculating and auditing “Hours of Service” log books for drivers. • Filed 30 accident reports a day for the billing coordinator.

Executive Assistant/Special Projects Management Clerk

• Feb 2007 - Jan 2010

Executing substantial support to a team of paralegals and attorneys with secretarial and project management duties. • Assisting in preparation of filing documents with the Louisiana Public Service Commission. • Maintaining, organizing and updating files and binders, making copies, scanning, assisting secretaries with any over flow work. • Running errands, answering phones, client relations, data entry, preparing for hearing or trial, creating new client matter files, managing attorneys active and close files and client lists. • Prepared documents to be used during trial, meetings, depositions and settlement conferences. • Heavy Data entry of volumes of discoverable asbestos documents into summation and access databases. • Coding volumes of documents received through discovery and client documents needed for trial purposes into access, summation and excel. • Deposition entry into summation database.