Experience

Pyramid Global Hospitality

• Hospitality
• 700 & Above Employee

• Director of Catering at Westin Tampa Bay

  • Jun 2023 - Present



Castlerock Asset Management, LLC.

• United States
• Real Estate
• 1 - 100 Employee

• Director of Catering at Westin Tampa Bay

  • Sep 2020 - Jun 2023

  Actualized over $1.4 million on our 2022 department annual budget of $1.2 million Actualized over $1.4 million on our 2022 department annual budget of $1.2 million



Performance Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Catering at Sheraton Tampa Riverwalk

  • Dec 2017 - Aug 2020

  Developed team of 3 to meet and exceed revenue goals. 2019 totals of $1,450,771 in actuals exceeding 2018 totals by 17%. Consistently met or exceeded quarterly/annual sales goals. Revamped our Wedding Wire and Knot pages to compete with new venues in our market and drive social business. Booked and executed 21 holiday parties during the 2019 season, up from 15 in year prior, generating revenue over a quarter of a million dollars for the month of December. Responsible for budgeting and forecasting a $1.3 million banquet/catering annual budget and developing and executing action plans for achievement. Prior to Corona Virus shut down department 2020 pace was up $122K over same time last year. Key player in conversion from ISAC to CI/TY system into the sales and catering office. Researched companies to develop leads, executed prospecting calls and outside sales calls to clients Prepared sales proposals and negotiated contracts for corporate catering, reviewed/approved for social catering market Created memorable events to enhance client and employee engagement and product launches. Show less



DoubleTree by Hilton Tampa Airport Westshore

• United States
• Hospitality
• 1 - 100 Employee

• Catering Sales Manager

  • Mar 2009 - Dec 2017

  • Over $500,000 individual annual consumed revenue for 2017 year to date as of 6/30/17. 46% increase over same time last year Exceeded Quarterly sales goals for the last 8 years booking 16,000 sq. ft of meeting space for all markets on budget of $2.8 mil Assisted with New Menu Development for General Catering menus and Social Packages Conducted Outside Sales Calls and Prospecting Calls Achieved 9 Starz Awards since mid 2014 Awarded as Manager of the Quarter 2010 & 2016 Participated Annual Budgeting, Forecasting and Marketing plan development Develop profitable sales through outside sales calls Maintain active sales contact on all assigned accounts and assigned market segments Handle inquiries, solicit new and existing accounts, telephone prospecting Develop proposals, qualify customers and prepare contracts Coordinate all details for group events, communicate details throughout hotel Prepare detailed banquet event orders Anticipate needs, react to problems and provide solutions Supervise functions in progress and on-site during event Show less



Signature Worldwide

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Client Centered Sales

  • Sep 2004 - May 2009

  Executed mystery shop calls and prepared scores and narrative reports for the sales team of the company’s #1 account, The Four Seasons Hotels. Also scored sales and reservations mystery shop calls for mid level hotels. Prepared monthly summary reports for Four Seasons mystery shop call results. Communicated directly with Four Seasons Directors of Marketing regarding shop call scenarios and other relative issues. Executed mystery shop calls and prepared scores and narrative reports for the sales team of the company’s #1 account, The Four Seasons Hotels. Also scored sales and reservations mystery shop calls for mid level hotels. Prepared monthly summary reports for Four Seasons mystery shop call results. Communicated directly with Four Seasons Directors of Marketing regarding shop call scenarios and other relative issues.



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Director of Catering

  • Jul 2008 - Feb 2009

  Responsible for overseeing catering sales staff of three generating $2.1 million in revenue for 2008. Directed all aspects of event coordination for 13,000 sq. ft. of meeting space/20 meeting rooms Prepared all weekly and monthly financial reports and forecasts Increased food revenue bookings by 92%, beverage by 43% and room rental by 230% over same period last year Developed quarterly action plans for increasing overall sales Consistently prospected over 300 calls per week within the department Show less



Taylor Woodrow

• Civil Engineering
• 300 - 400 Employee

• Lead Receptionist

  • Sep 2002 - Jul 2004

  Provided tours of the amenities offered and informational presentations about the residential community to prospective homebuyers. Responsible for supervising and training staff of three greeters and ordering all collateral and office supplies. Provided tours of the amenities offered and informational presentations about the residential community to prospective homebuyers. Responsible for supervising and training staff of three greeters and ordering all collateral and office supplies.



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Executive Meeting Manager

  • Nov 2000 - Sep 2002

  Responsible for booking and servicing groups in the corporate and seminar markets of 30 or less total room nights as well as Social Catering business for 12,000 square feet of meeting space generating $1.2 million in annual Catering revenue. Consistently exceeded monthly booking quota of $50,000 in Catering and $20,000 in Room Revenue. Prepared monthly financial reports and covered all duties within the department during a two month absence of the Director of Catering Responsible for booking and servicing groups in the corporate and seminar markets of 30 or less total room nights as well as Social Catering business for 12,000 square feet of meeting space generating $1.2 million in annual Catering revenue. Consistently exceeded monthly booking quota of $50,000 in Catering and $20,000 in Room Revenue. Prepared monthly financial reports and covered all duties within the department during a two month absence of the Director of Catering



DoubleTree by Hilton Tampa Airport Westshore

• United States
• Hospitality
• 1 - 100 Employee

• Director of Convention Services

  • Sep 1997 - Nov 2000

  • Responsible for all aspects of event coordination for groups with 100+ rooms per for the 16,000+ sq ft convention facility. • Provided exemplary service to all hotel guests through attention to detail, execution and follow up at every stage of the planning process including the following: Event Details, Rooming Lists, VIP amenities, Group Resumes, Pre and Post Convention Meetings and Special Arrangements. Communicated all details of conventions to appropriate departments and team members to ensure successful conventions from event planning to post-convention meetings. Key player in implementation of Delphi system into the sales and catering office. Served on Task Force at other company owned properties in times of need & trained two new catering sales managers Show less