Inside Sales Representative

• Mar 2019 - Present

Office Manager

• Jul 2013 - Present

Office Manager

• Aug 2017 - Present

Receptionist

• Apr 2013 - May 2013

Homemaker / Caregiver

• Oct 2010 - Feb 2013

Managed my family household and cared for my 2 daughters full time. Assisted in caring for ill parent from October 2010 to January 2012, driving to doctor appointments, occassional in-home care which also included performing housekeeping duties on a weekly basis. I am very happy and relieved that by 2012 my parent has since recovered and is now in good health. Managed my family household and cared for my 2 daughters full time. Assisted in caring for ill parent from October 2010 to January 2012, driving to doctor appointments, occassional in-home care which also included performing housekeeping duties on a weekly basis. I am very happy and relieved that by 2012 my parent has since recovered and is now in good health.

Personal Assistant to Sr. Account VP

• Feb 2012 - Aug 2012

Worked from home corresponding with clients and real estate agents on my manager's behalf. Mailed out brochures and repair cards to clients. Worked from home corresponding with clients and real estate agents on my manager's behalf. Mailed out brochures and repair cards to clients.

Customer Relations Representative

• Jan 2004 - Oct 2010

Served as liaison between senior management, service technicians, homeowners, and realtors. Dispatched work orders. Tracked the completion of each assignment. Maintained database of all service calls. Researched all denied and disputed claims. Coordinated in the timely evaluation of claims approval. Documented all communication. Served as liaison between senior management, service technicians, homeowners, and realtors. Dispatched work orders. Tracked the completion of each assignment. Maintained database of all service calls. Researched all denied and disputed claims. Coordinated in the timely evaluation of claims approval. Documented all communication.

Office Manager

• Jun 2002 - Jan 2004

Created and maintained a customer bid and proposal database. Supported and complimented the sales & marketing efforts made by the owner. Interviewed prospective clients regarding their remodeling needs. Obtained and posted city permits. Collected payments from customers for services performed and completed. Purchased office supplies. Canvassed neighborhoods with door hangers to solicit homeowners. Created and maintained a customer bid and proposal database. Supported and complimented the sales & marketing efforts made by the owner. Interviewed prospective clients regarding their remodeling needs. Obtained and posted city permits. Collected payments from customers for services performed and completed. Purchased office supplies. Canvassed neighborhoods with door hangers to solicit homeowners.

Customer Service

• Jun 2001 - May 2002

Drafted performance reports and tracked the senior management's portfolio. Monitored and adjusted the parameters for allocation and restriction records. Coordinated reservations at the winery guest house as well as scheduling tasting tours. Stocked and distributed all marketing materials for customers and sales representatives. Drafted performance reports and tracked the senior management's portfolio. Monitored and adjusted the parameters for allocation and restriction records. Coordinated reservations at the winery guest house as well as scheduling tasting tours. Stocked and distributed all marketing materials for customers and sales representatives.

Imports Administrative Assistant

• Jan 1990 - May 2001

Maintained and updated the in-house data base for tracking orders for sales reps and suppliers. Created and distributed monthly sales reports for sales reps, suppliers, and inter-office executives. Updated and processed adjustments to the product line and pricing. Resolved billing issues, managed returns, and maintained a real-time inventory status report system. Monitored the inventory of wines, spirits, and beers. Arranged and assisted in wine tasting seminars at a variety of venues including hotels, restaurants, and golf courses. Show less