Experience

Denny's

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • nov. de 2018 - - o momento

  Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders.Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures.Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience. Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders.Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures.Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.



Speedway LLC

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • nov. de 2017 - ago. de 2018

  Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Go the extra mile to engage customers.Inform customer of deals and promotions. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Go the extra mile to engage customers.Inform customer of deals and promotions.



IHOP

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • jul. de 2017 - out. de 2017

  Check with customers to ensure that they are enjoying their meals and act to correct any problems.Explain how various menu items are prepared, describing ingredients and cooking methods. Check with customers to ensure that they are enjoying their meals and act to correct any problems.Explain how various menu items are prepared, describing ingredients and cooking methods.



Chili's

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • dez. de 2016 - jun. de 2017

  Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Check with customers to ensure that they are enjoying their meals and act to correct any problems. Take orders from customers for food or beverages. Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Check with customers to ensure that they are enjoying their meals and act to correct any problems. Take orders from customers for food or beverages.



Miami Nights

• FOH Assistant Manager

  • mar. de 2014 - dez. de 2016

  Coach and support new and existing servers.Handle complaints from customers.Make sure all employees adhere to company’s policies and guidelines Coach and support new and existing servers.Handle complaints from customers.Make sure all employees adhere to company’s policies and guidelines