Experience

Pathmark Transportation

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Manager

  • Jun 2022 - Present



Backbone Transportation Inc

• Greater Memphis Area

• Independent Business Owner

  • Jul 2016 - Oct 2022

  Backbone Transportation Inc is a full truckload carrier in the Memphis TN area secured with 20 years experience in the logistics industry. We are large enough to handle your transportation/supply chain needs but still small enough to talk to you. Backbone Transportation Inc is a full truckload carrier in the Memphis TN area secured with 20 years experience in the logistics industry. We are large enough to handle your transportation/supply chain needs but still small enough to talk to you.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Process Improvement Manager

  • Dec 2016 - Mar 2018

  Process Improvement Operations Manager ● Streamline communication for 3 shifts comprised of 9 Mgrs and the General Manager of a 300,000 sq ft facility with $5 million in inventory; Coordinate communication activities and market the process and results of goals, plans, progress and results. ● Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time by eliminating operational waste resulting in significant business improvement and customer satisfaction. ● Actively lead projects and provide individual contributions after key projects have been identified to meet goals Show less



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Logistics Specialist

  • Jul 2015 - Nov 2016

  ● Initiated QAT (quality analysis team) to determine route cause of early, late or missed pickups – projectedannual savings $1M● Focused on operational goal on on-time delivery & pick-ups – maintaining 99.2% OTS rating● Utilize quality driven management principles to accomplish KPI and SQI metrics● Responds to daily inquiries and requests for assistance from business contacts (contractors)● Surveys new shippers regarding first scheduled pickup experience● Establish and build professional relationship and review opportunities to improve the customer and pickupexperience Show less

• Logistics Coordinator

  • Mar 2012 - Jul 2015

  • Responds to daily inquiries and requests for assistance from business contacts• Surveys new shippers regarding first scheduled pickup experience• Establishes new updates existing pickups. Creates and maintains pickup files.• Establish and build professional relationship and review opportunities to improve the customer and pickup experience• Investigates calls regarding customer perceived



H & R Transportation

• Memphis TN

• Project Manager

  • Aug 2011 - Mar 2012

  • Led team to meet DOT deadlines for all document filings for August opening • Established Motor Carrier Federal Operating Authority • Operated as liaison between company and brokers, drivers, shippers and consignees Setup routes, coordinate drivers and truck to established pickup and delivery appointments • Perform Random drug testing collections • DOT regulations and audits • Rate negotiations • Contractual dissection and agreements • Led team to meet DOT deadlines for all document filings for August opening • Established Motor Carrier Federal Operating Authority • Operated as liaison between company and brokers, drivers, shippers and consignees Setup routes, coordinate drivers and truck to established pickup and delivery appointments • Perform Random drug testing collections • DOT regulations and audits • Rate negotiations • Contractual dissection and agreements



Shred-it

• Canada
• Information Services
• 700 & Above Employee

• Customer Center Manager

  • Nov 2010 - Aug 2011

  •Managed MEM facility, 2 nd largest location in region, generating 4.2M annually from on-site document destruction ● 14 Direct reports – including Assistant Center Manager and drivers ● Develop leadership techniques among leadership team, system approaches, and manage change to create a good environment within the organization ● Facilitate optimum utilization of resources: creating shifts conducive to customers’ operating hours, coordinating trucks, drivers and routes ● Responsible for adaptability, employee satisfaction and retention, and employee development Show less



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Dock & Logistics Manager

  • Sep 2008 - Nov 2010

  • COperated as co-project manager in opening 3 Fedex Smartpost locations ● Optimize quality through constant attention to delivery service. Adjusted local routes resulting in $10,000 savings in 6mo of implementation ▪ Directly responsible for 2 immediate reports, 7 operations managers at cross-dock facilities, 20 contract drivers, which increase to 40+ drivers in peak season. ▪ Work with Transportation Department to develop tools and internal controls; manage hub and sub-regions service and transportation costs ▪ Analyze load factor weekly and adjust dispatch frequencies accordingly in order to control costs ▪ Planned and lead pre-shift meetings, training sessions, and continuous improvement efforts; Emphasized employee accountability and teamwork; increased productivity rate by 5.8%. Weekly service analysis & reporting District Manager ▪ Maintains working knowledge of D.O.T. regulations ▪ Monitor the performance of carriers and vendors (United States Postal Service) Show less