Tiffany Florenz CIOP, CXAP, MCMC

Vice President Customer Experience at New York Central Mutual
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Syracuse-Auburn Area
Skills

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Bio

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Credentials

  • Customer Experience Analytics Professional
    -
    Nov, 2016
    - Nov, 2024
  • Leadership Development
    -
    Nov, 2015
    - Nov, 2024
  • CIOP
    -
  • P&C License
    -

Experience

  • NYCM Insurance
    • United States
    • Insurance
    • 200 - 300 Employee
    • Vice President Customer Experience
      • Feb 2018 - Present

    • Assistant Vice President Customer Experience
      • Feb 2017 - Feb 2018

    • Customer Experience Manager
      • Apr 2014 - Feb 2018

    • Operations Supervisor
      • Oct 2007 - Apr 2014

    • Workflow Analyst Supervisor
      • Jul 2004 - Oct 2007

Education

  • Utica College
    Bachelor of Arts (B.A.), Political Science and Government
    2005 - 2007
  • Herkimer County Community College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2001 - 2003

Community

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